https://community.bt.com/t5/Archive-Staging/Charged-for-BT-Sport-app-with-no-account-or-access/m-p/2150166#M1243653 <P>Hello,</P><P>I have just tried to sign up for the BT Sport Monthly Pass. I filled in all the details as necessary and upon payment, the card was declined 3 times. I checked my Bank and 2 payments to BT have been taken.</P><P>When I attempt to log in to BT, I am asked to enter my BT ID which I do not have. After going through the BT ID sign-up I am asked to enter an account number. I do not have and products from BT so no account number or BT iD.</P><P>I am left with a bill of £50 and no help or idea on how I can resolve this issue. I assumed signing up for the monthly pass was as simple as Netflix, prime, etc... but I was wrong.</P><P>Any help would be much appreciated!</P><P>&nbsp;</P><P>Thanks</P> Thu, 18 Mar 2021 20:45:40 GMT sebario10 2021-03-18T20:45:40Z https://community.bt.com/t5/Archive-Staging/Charged-for-BT-Sport-app-with-no-account-or-access/m-p/2150166#M1243653 <P>Hello,</P><P>I have just tried to sign up for the BT Sport Monthly Pass. I filled in all the details as necessary and upon payment, the card was declined 3 times. I checked my Bank and 2 payments to BT have been taken.</P><P>When I attempt to log in to BT, I am asked to enter my BT ID which I do not have. After going through the BT ID sign-up I am asked to enter an account number. I do not have and products from BT so no account number or BT iD.</P><P>I am left with a bill of £50 and no help or idea on how I can resolve this issue. I assumed signing up for the monthly pass was as simple as Netflix, prime, etc... but I was wrong.</P><P>Any help would be much appreciated!</P><P>&nbsp;</P><P>Thanks</P> Thu, 18 Mar 2021 20:45:40 GMT https://community.bt.com/t5/Archive-Staging/Charged-for-BT-Sport-app-with-no-account-or-access/m-p/2150166#M1243653 sebario10 2021-03-18T20:45:40Z https://community.bt.com/t5/Archive-Staging/Charged-for-BT-Sport-app-with-no-account-or-access/m-p/2150661#M1243654 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/288614">@sebario10</a>&nbsp;and welcome to the community.</P> <P>I'm sorry you've had problems setting up your BT Sport App. When you sign up you'll be asked to create a BTiD using the email you're registering for the App. Have you tried using more than one email address?</P> <P>Cheers</P> <P>David</P> Sun, 21 Mar 2021 16:25:15 GMT https://community.bt.com/t5/Archive-Staging/Charged-for-BT-Sport-app-with-no-account-or-access/m-p/2150661#M1243654 DavidM 2021-03-21T16:25:15Z