https://community.bt.com/t5/Archive-Staging/Sport-Player-access/m-p/2161996#M1244420 <P>I have tried both those things with no success.</P> Sun, 16 May 2021 15:34:48 GMT stuartdm 2021-05-16T15:34:48Z https://community.bt.com/t5/Archive-Staging/Sport-Player-access/m-p/2161969#M1244418 <P>When trying to play enhanced and when trying to watch the MotoGP of France from the MotoGP page, I get 'We are unable to detect your account'.&nbsp; It works ok for Standard player or if I try to play older MotoGP races. I can watch the French race on my phone.</P> Sun, 16 May 2021 14:53:14 GMT https://community.bt.com/t5/Archive-Staging/Sport-Player-access/m-p/2161969#M1244418 stuartdm 2021-05-16T14:53:14Z https://community.bt.com/t5/Archive-Staging/Sport-Player-access/m-p/2161993#M1244419 <P>We're investigating why a small number of users are seeing that message. Logs suggest that logging out and logging in again should fix it (or clear your browser cookies).</P> Sun, 16 May 2021 15:27:11 GMT https://community.bt.com/t5/Archive-Staging/Sport-Player-access/m-p/2161993#M1244419 DarrenDev 2021-05-16T15:27:11Z https://community.bt.com/t5/Archive-Staging/Sport-Player-access/m-p/2161996#M1244420 <P>I have tried both those things with no success.</P> Sun, 16 May 2021 15:34:48 GMT https://community.bt.com/t5/Archive-Staging/Sport-Player-access/m-p/2161996#M1244420 stuartdm 2021-05-16T15:34:48Z