https://community.bt.com/t5/Archive-Staging/VIP-TV-Package-offer-inaccessible/m-p/2178389#M1245169 <P>I have received an email offering some new flexible TV packages for £1 a month for 3 months.</P><P>Once logged in and having selected the VIP package offer, the order processing then only returns one “offer”, which is to remain on my current package.</P><P>I can select a switch to the VIP TV package manually from the list of available TV &amp; Broadband options from the home page, but this does not include the initial discount offer, and instead charges the full price from day 1.</P><P>Can anyone advise how to access the offer which has been mailed out to customers?</P><P>Thanks.</P> Tue, 17 Aug 2021 18:19:27 GMT barrygormley 2021-08-17T18:19:27Z https://community.bt.com/t5/Archive-Staging/VIP-TV-Package-offer-inaccessible/m-p/2178389#M1245169 <P>I have received an email offering some new flexible TV packages for £1 a month for 3 months.</P><P>Once logged in and having selected the VIP package offer, the order processing then only returns one “offer”, which is to remain on my current package.</P><P>I can select a switch to the VIP TV package manually from the list of available TV &amp; Broadband options from the home page, but this does not include the initial discount offer, and instead charges the full price from day 1.</P><P>Can anyone advise how to access the offer which has been mailed out to customers?</P><P>Thanks.</P> Tue, 17 Aug 2021 18:19:27 GMT https://community.bt.com/t5/Archive-Staging/VIP-TV-Package-offer-inaccessible/m-p/2178389#M1245169 barrygormley 2021-08-17T18:19:27Z