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BT Sport Ultimate

Robh1 — Tue, 07 Sep 2021 11:16:53 GMT

Could anyone confirm that BT Sport Ultimate needs a broadband download speed of 40+ Mbps. Thanks.

Re: BT Sport Ultimate

NeilO — Tue, 07 Sep 2021 11:50:33 GMT

Hi, @Robh1 thanks for posting and welcome back to the community. How are you going to be watching the BT Sport Ultimate channel? There are different minimum speed requirements depending on the platform you want to view it on.

Thanks

Neil

Re: BT Sport Ultimate

Robh1 — Tue, 07 Sep 2021 12:12:00 GMT

Thanks @NeilO for the quick reply.

I’d watch BT Sport on an LG Smart TV.

Re: BT Sport Ultimate

DarrenDev — Tue, 07 Sep 2021 12:40:25 GMT

Given that we don't currently have a BT Sport app for the LG TV, will you be using a BT TV box? Or a different device connected to your TV?

Re: BT Sport Ultimate

Robh1 — Tue, 07 Sep 2021 12:59:40 GMT

Thanks @DarrenDev .

I’d watch via BT TV box.

Re: BT Sport Ultimate

DarrenDev — Tue, 07 Sep 2021 13:14:52 GMT

OK, so via a BT TV box you need a "Stay fast guarantee" speed of 44Mbps. You can view your current guaranteed speed by logging into www.bt.com/mybt and then going here: https://my.bt.com/s/apps/appsmybt/#/broadband (log in first, and then go to that link, to be taken directly to the screen you need). It'll show your current Broadband package, and a "Your speeds explained" link which then shows your guaranteed speed.

If you can't achieve that speed then you still have the option of buying a supported device and connecting it to your TV. With any of the supported devices, they'll always aim to reach the full 4K speeds, but will drop to whatever quality is needed to avoid buffering.

Full details of the list of supported devices are here: https://www.bt.com/sport/features/watch-bt-sport-on-xbox-playstation-4-samsung-tv-and-apple-tv-with-new-large-screen-app

Re: BT Sport Ultimate

Robh1 — Tue, 07 Sep 2021 14:59:28 GMT

Thanks @DarrenDev . Guaranteed speed is25Mbps. I’ve had BT Sport before and would pick it up again on a monthly basis for Premiership Rugby, Premier League and Champions League football. Would you know if sport on BT Ultimate is also generally available on one of the other BT Sport channels.

Re: BT Sport Ultimate

DarrenDev — Tue, 07 Sep 2021 15:03:24 GMT

Only select events are available on BT Sport Ultimate, but when they are, they're always also shown on the regular BT Sport channels too. You'll never miss an event just because you don't have Ultimate access,

Re: BT Sport Ultimate

Robh1 — Tue, 07 Sep 2021 15:40:27 GMT

Good news, thanks for your help.