https://community.bt.com/t5/Archive-Staging/BT-Account-amp-BT-Sport/m-p/2183809#M1245491 <BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294087">@gino76ph</a>wrote:<BR /><P>I have been a BT customer previously (when I was still with Plusnet) and have been watching BT Sport with the Youview box.</P><HR /></BLOCKQUOTE><P>Plusnet isn't BT retail, they have their own accounts and customer services, they did offer BT Sport on the Youview platform but you paid Plusnet, not BT.<BR />Has your Plusnet account closed down ?</P><BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294087">@gino76ph</a>wrote:<BR /><P>When I moved my services to Sky i cancelled all my BT Sport subscription. But It appears my BT account is still active and i found out after logging-in this evening.</P><HR /></BLOCKQUOTE><P>If you were a Plusnet customer, you wouldn't have an active BT account, possibly a BT ID though.</P><BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294087">@gino76ph</a>wrote:<BR /><P>When I wanted to buy BT Sport's Monthly Pass (currently for £25 for 3 months) it asked me to update my details and then it asked me to pay £25 for each month instead. That in itself is a discrepancy and that confused me.&nbsp;</P><HR /></BLOCKQUOTE><P>The monthly sports pass is £25 per month, unless you saw an offer on a 3rd party site, in which case follow that referral link.</P><BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294087">@gino76ph</a>wrote:<BR /><P>What shall i do now? Please help.&nbsp;</P><HR /></BLOCKQUOTE><P>Check your bank statements, if you have a BT account the direct debit will show, the reference after the direct debit is a BT account number, if you think you have a BT account ring 0800 800 150, speak with the billing team and give them the reference from the direct debit payment on your bank statement.</P> Thu, 16 Sep 2021 10:31:23 GMT -Richie- 2021-09-16T10:31:23Z https://community.bt.com/t5/Archive-Staging/BT-Account-amp-BT-Sport/m-p/2183709#M1245490 <P>Hi There.</P><P>I have been a BT customer previously (when I was still with Plusnet) and have been watching BT Sport with the Youview box.</P><P>When I moved my services to Sky i cancelled all my BT Sport subscription. But It appears my BT account is still active and i found out after logging-in this evening.</P><P>When I wanted to buy BT Sport's Monthly Pass (currently for £25 for 3 months) it asked me to update my details and then it asked me to pay £25 for each month instead. That in itself is a discrepancy and that confused me.&nbsp;</P><P>What shall i do now? Please help.&nbsp;</P> Wed, 15 Sep 2021 20:53:16 GMT https://community.bt.com/t5/Archive-Staging/BT-Account-amp-BT-Sport/m-p/2183709#M1245490 gino76ph 2021-09-15T20:53:16Z https://community.bt.com/t5/Archive-Staging/BT-Account-amp-BT-Sport/m-p/2183809#M1245491 <BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294087">@gino76ph</a>wrote:<BR /><P>I have been a BT customer previously (when I was still with Plusnet) and have been watching BT Sport with the Youview box.</P><HR /></BLOCKQUOTE><P>Plusnet isn't BT retail, they have their own accounts and customer services, they did offer BT Sport on the Youview platform but you paid Plusnet, not BT.<BR />Has your Plusnet account closed down ?</P><BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294087">@gino76ph</a>wrote:<BR /><P>When I moved my services to Sky i cancelled all my BT Sport subscription. But It appears my BT account is still active and i found out after logging-in this evening.</P><HR /></BLOCKQUOTE><P>If you were a Plusnet customer, you wouldn't have an active BT account, possibly a BT ID though.</P><BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294087">@gino76ph</a>wrote:<BR /><P>When I wanted to buy BT Sport's Monthly Pass (currently for £25 for 3 months) it asked me to update my details and then it asked me to pay £25 for each month instead. That in itself is a discrepancy and that confused me.&nbsp;</P><HR /></BLOCKQUOTE><P>The monthly sports pass is £25 per month, unless you saw an offer on a 3rd party site, in which case follow that referral link.</P><BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294087">@gino76ph</a>wrote:<BR /><P>What shall i do now? Please help.&nbsp;</P><HR /></BLOCKQUOTE><P>Check your bank statements, if you have a BT account the direct debit will show, the reference after the direct debit is a BT account number, if you think you have a BT account ring 0800 800 150, speak with the billing team and give them the reference from the direct debit payment on your bank statement.</P> Thu, 16 Sep 2021 10:31:23 GMT https://community.bt.com/t5/Archive-Staging/BT-Account-amp-BT-Sport/m-p/2183809#M1245491 -Richie- 2021-09-16T10:31:23Z