https://community.bt.com/t5/Archive-Staging/Xbox-One-S-judder-playing-BT-Sport-Ultimate-in-4k/m-p/2184338#M1245532 <P>Hi all,&nbsp;</P><P>Looking for any help. So have subscribed to the BT Sport app package but when playing BT Sport Ultimate through through the Xbox app the 4k / HDR stream judders / stutters approximately every 45 to 60 seconds for a split moment, very annoying.</P><P>This doesn't happen on any other 4k streaming app through the Xbox (Netflix, Disney Plus, Prime, YouTube etc) .</P><P>Using Virgin fibre at 500mbps, have hard restarted the Xbox and virgin router. Purchased new ethernet cables too which seemed to work as the next match I watched in Ultimate was trouble free, but now it's happening again.</P><P>Strangely I had a previous BT Sport App subscription and it played perfectly on the same setup, so I'm a bit lost here. Any ideas?</P><P>Thanks</P> Sat, 18 Sep 2021 15:48:27 GMT elias_voorhees 2021-09-18T15:48:27Z https://community.bt.com/t5/Archive-Staging/Xbox-One-S-judder-playing-BT-Sport-Ultimate-in-4k/m-p/2184338#M1245532 <P>Hi all,&nbsp;</P><P>Looking for any help. So have subscribed to the BT Sport app package but when playing BT Sport Ultimate through through the Xbox app the 4k / HDR stream judders / stutters approximately every 45 to 60 seconds for a split moment, very annoying.</P><P>This doesn't happen on any other 4k streaming app through the Xbox (Netflix, Disney Plus, Prime, YouTube etc) .</P><P>Using Virgin fibre at 500mbps, have hard restarted the Xbox and virgin router. Purchased new ethernet cables too which seemed to work as the next match I watched in Ultimate was trouble free, but now it's happening again.</P><P>Strangely I had a previous BT Sport App subscription and it played perfectly on the same setup, so I'm a bit lost here. Any ideas?</P><P>Thanks</P> Sat, 18 Sep 2021 15:48:27 GMT https://community.bt.com/t5/Archive-Staging/Xbox-One-S-judder-playing-BT-Sport-Ultimate-in-4k/m-p/2184338#M1245532 elias_voorhees 2021-09-18T15:48:27Z