https://community.bt.com/t5/Archive-Staging/EE-BT-Sport-Ultimate-not-working-on-Samsung-qe55q60t-ask-me-to/m-p/2184934#M1245633 <P>I have the BT sport ultimate pass (as a smart benefit) through EE and am trying to watch on the Samsung qe55q60t QLED 4K TV BT sport app. I am able to access BT sport ultimate on my phone (iPhone) but not on my TV. The TV BT app is asking me to upgrade my plan?</P><P>I see there are a few issues of the BT app with 2019 samsung model TVs - is that the cause or do I need to upgrade my plan?</P><P>Thanks a lot</P> Thu, 23 Sep 2021 15:40:59 GMT cheriekmak 2021-09-23T15:40:59Z https://community.bt.com/t5/Archive-Staging/EE-BT-Sport-Ultimate-not-working-on-Samsung-qe55q60t-ask-me-to/m-p/2184934#M1245633 <P>I have the BT sport ultimate pass (as a smart benefit) through EE and am trying to watch on the Samsung qe55q60t QLED 4K TV BT sport app. I am able to access BT sport ultimate on my phone (iPhone) but not on my TV. The TV BT app is asking me to upgrade my plan?</P><P>I see there are a few issues of the BT app with 2019 samsung model TVs - is that the cause or do I need to upgrade my plan?</P><P>Thanks a lot</P> Thu, 23 Sep 2021 15:40:59 GMT https://community.bt.com/t5/Archive-Staging/EE-BT-Sport-Ultimate-not-working-on-Samsung-qe55q60t-ask-me-to/m-p/2184934#M1245633 cheriekmak 2021-09-23T15:40:59Z https://community.bt.com/t5/Archive-Staging/EE-BT-Sport-Ultimate-not-working-on-Samsung-qe55q60t-ask-me-to/m-p/2184935#M1245634 Confusingly, EE have 2 separate add-ons for BT Sport:<BR />One to add large screen access<BR />One to add Ultimate access<BR />You need the large screen add-on to sign into the app on your TV (and then the Ultimate add-on if you also want to watch Ultimate). Without it, it'll only allow you to watch Ultimate on your phone. Thu, 23 Sep 2021 15:43:35 GMT https://community.bt.com/t5/Archive-Staging/EE-BT-Sport-Ultimate-not-working-on-Samsung-qe55q60t-ask-me-to/m-p/2184935#M1245634 DarrenDev 2021-09-23T15:43:35Z