https://community.bt.com/t5/Archive-Staging/Roku-Express-will-not-recognise-my-login-details/m-p/2185034#M1245635 <P>I only bought the device today , connected it to my large screen TV and despite typing the right login details each time it refuses to recognise them .Instead, it tells me the details are incorrect and gives me the following address for help which BT does not recognise - bt.com/help/sport/code:ID001.Can someone please advise me ? Thanks I do have a BT sport subscription which i watch via Youview box through another TV</P> Fri, 24 Sep 2021 13:24:53 GMT donmaico 2021-09-24T13:24:53Z https://community.bt.com/t5/Archive-Staging/Roku-Express-will-not-recognise-my-login-details/m-p/2185034#M1245635 <P>I only bought the device today , connected it to my large screen TV and despite typing the right login details each time it refuses to recognise them .Instead, it tells me the details are incorrect and gives me the following address for help which BT does not recognise - bt.com/help/sport/code:ID001.Can someone please advise me ? Thanks I do have a BT sport subscription which i watch via Youview box through another TV</P> Fri, 24 Sep 2021 13:24:53 GMT https://community.bt.com/t5/Archive-Staging/Roku-Express-will-not-recognise-my-login-details/m-p/2185034#M1245635 donmaico 2021-09-24T13:24:53Z https://community.bt.com/t5/Archive-Staging/Roku-Express-will-not-recognise-my-login-details/m-p/2185036#M1245636 Please ignore this as I have sorted it , Thanks Fri, 24 Sep 2021 13:29:34 GMT https://community.bt.com/t5/Archive-Staging/Roku-Express-will-not-recognise-my-login-details/m-p/2185036#M1245636 donmaico 2021-09-24T13:29:34Z https://community.bt.com/t5/Archive-Staging/Roku-Express-will-not-recognise-my-login-details/m-p/2185038#M1245637 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/201862">@donmaico</a>&nbsp;I'm glad you got sorted, what was the issue?</P> <P>Thanks</P> <P>Neil</P> Fri, 24 Sep 2021 13:38:49 GMT https://community.bt.com/t5/Archive-Staging/Roku-Express-will-not-recognise-my-login-details/m-p/2185038#M1245637 NeilO 2021-09-24T13:38:49Z https://community.bt.com/t5/Archive-Staging/Roku-Express-will-not-recognise-my-login-details/m-p/2185162#M1245638 <P>I am not too sure but I can only think I must not have filled the login details correctly 3 times because the 4th was fine.Thanks &nbsp;for asking</P> Sat, 25 Sep 2021 08:08:23 GMT https://community.bt.com/t5/Archive-Staging/Roku-Express-will-not-recognise-my-login-details/m-p/2185162#M1245638 donmaico 2021-09-25T08:08:23Z