BT Sport sub not working

confusedcustomer — Sat, 20 Nov 2021 07:35:55 GMT

I am a BT mobile unlimited subscriber 12 month contract (£25 a month). According to BT website I am able to enjoy BT Sport on the app: https://www.bt.com/products/mobile/sim-only-deals/

I was a Big Sport BTTV subscriber until recently where I removed the Big Sport package.

My BT Sport subscription has also been removed from the app - I assume this was removed when I removed Big Sport from my TV subscription. I am still a BT Mobile unlimited subscriber.

Should I still be able to access BT Sport on the app even though I no longer am a big sport subscriber on BTTV?

Re: BT Sport sub not working

PaddyB — Sat, 20 Nov 2021 09:18:43 GMT

Hi @confusedcustomer,

Thank you for posting. If you take a look at - Learn about BT Sport and BT Mobile you'll find some more details around adding BT Sport to your BT Mobile.

Can I get free BT Sport with BT Mobile?

If you’ve got a BT Mobile plan costing £15 or more a month (with Broadband discount), or £20 or more a month (without Broadband discount), you’re eligible to get BT Sport included on your mobile plan.

You’ll get the BT Sport app on your smartphone only. This means you can't watch it on larger screens like a laptop or TV. And you can't Chromecast/Airplay BT Sport content, or watch it on the web player.

Once you've signed up, it'll take up to one working day to get you set up.

Thanks,

Paddy

This topic

BT Sport sub not working

Re: BT Sport sub not working

Can I get free BT Sport with BT Mobile?