https://community.bt.com/t5/Archive-Staging/BT-Sport-App-with-4K-Firestick-pic-freezing-with-76-Mbps/m-p/2200255#M1246241 It's not just about how fast the internet speed is - the WiFi signal strength is just as important.<BR />Use the cog in the top right corner of the app to show settings, from which you can run the device checker. Sat, 11 Dec 2021 20:07:56 GMT DarrenDev 2021-12-11T20:07:56Z https://community.bt.com/t5/Archive-Staging/BT-Sport-App-with-4K-Firestick-pic-freezing-with-76-Mbps/m-p/2200254#M1246240 <P>Bought the BT Sport Monthly Pass today.</P><P>Took my Firestick 4K to my moms to watch the Football on her Panasonic TV</P><P>My Mom has a BT Smart Hub and has 76 Mbps download speed, the football either on Normal or on Ultimate kept freezing, in the end I just gave up.</P><P>I checked the router speed and it was still showing 76Mbps, I was wondering whether or not I should upgrade the router to a Smart Hub 2, but on reading comparisons there’s very little difference if any between the two.</P><P>The 4K Firestick works fine at my house and we only have up to 36Mbps.</P><P>Any ideas/suggestions would be appreciated.</P> Sat, 11 Dec 2021 20:04:20 GMT https://community.bt.com/t5/Archive-Staging/BT-Sport-App-with-4K-Firestick-pic-freezing-with-76-Mbps/m-p/2200254#M1246240 Xrkt77 2021-12-11T20:04:20Z https://community.bt.com/t5/Archive-Staging/BT-Sport-App-with-4K-Firestick-pic-freezing-with-76-Mbps/m-p/2200255#M1246241 It's not just about how fast the internet speed is - the WiFi signal strength is just as important.<BR />Use the cog in the top right corner of the app to show settings, from which you can run the device checker. Sat, 11 Dec 2021 20:07:56 GMT https://community.bt.com/t5/Archive-Staging/BT-Sport-App-with-4K-Firestick-pic-freezing-with-76-Mbps/m-p/2200255#M1246241 DarrenDev 2021-12-11T20:07:56Z