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BT sport App saying I need to upgrade subscription

lowealex — Sun, 16 Jan 2022 17:34:00 GMT

Trying to log into by sport app on my the but when I log in it says to upgrade subscription. Where can I find this? Looked everywhere

Re: BT sport App saying I need to upgrade subscription

-Richie- — Sun, 16 Jan 2022 18:18:09 GMT

What BT Sport subscription do you have ?

Also the BT Sport content is only available for the primary BT ID, have you claimed account holder status ?
If you post more info we can help, your original post has a few typos so not exactly sure what you're trying to do.

Re: BT sport App saying I need to upgrade subscription

lowealex — Tue, 18 Jan 2022 20:03:22 GMT

Sorry for the typos.

I have an EE subscription and watching via an app on smart Tv. Have been logged in previously now I am directed to ee.co.uk/why-ee/bt-sport

trying to figure out why I can’t log back in having previously had no issues

Re: BT sport App saying I need to upgrade subscription

NigelB72 — Tue, 18 Jan 2022 20:19:20 GMT

You'll need to check your subscription with EE. If I recall, the free subs only give small screen access with no casting. If you want to add large screen and casting, you'll need to upgrade your subscription with EE

Re: BT sport App saying I need to upgrade subscription

-Richie- — Tue, 18 Jan 2022 20:41:29 GMT

@lowealexwrote:
Sorry for the typos.

I have an EE subscription and watching via an app on smart Tv. Have been logged in previously now I am directed to ee.co.uk/why-ee/bt-sport
trying to figure out why I can’t log back in having previously had no issues

Try the obvious first, clear cache/cookies, uninstall/reinstall the app.
I'm guessing you can login ? might be worth getting in touch with EE to confirm you still have an active subscription.