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LP205

stowei — Sat, 22 Jan 2022 17:08:49 GMT

Hi there

I have just signed up for BT Sport. I am trying to access it on my Mac but I get the LP205 Not in UK error. I am in London, UK. I have an AVG VPN which is configured for London. Turning my VPN makes no difference. The LP205 error message remains.

Curiously, the main Help pages from BT themselves do not even seem to acknowledge that such an error code exists.

Help please.

Thanks

Re: LP205

DarrenDev — Sat, 22 Jan 2022 17:17:25 GMT

After you've turned your VPN off, please log out and in again for it to recognise that it's changed.

Re: LP205

stowei — Sat, 22 Jan 2022 17:33:37 GMT

Thank you. That has indeed solved the issue. So is watching BT Sport not possible from behind my VPN?

Thanks

Re: LP205

DarrenDev — Sat, 22 Jan 2022 17:54:23 GMT

Afraid not. We have a contractual requirement to ensure users are in the UK, and using a VPN prevents us from doing so.

Re: LP205

DK1083 — Fri, 01 Apr 2022 20:02:42 GMT

I have this problem. I have uninstalled the VPN (Avast) and binned it. I've logged out of BT and closed the laptop, (Macbook Air), down but on re-starting the problem remains. I've checked the location of my IP address and it shows London.

Can anyone help??