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LP205 error when in UK

dockrocks — Wed, 09 Feb 2022 11:12:53 GMT

LP205 error when in UK. Hello I am receiving this error when in the UK - my IP address checker says I am in Lancaster. Never happened before and can't access BT sport live on desktop, smart TV both with wired connections or mobile phone or laptop by wifi. Ended up watching on mobile with 3g connection - not as good as 42" screen!!

Re: LP205 error when in UK

DarrenDev — Wed, 09 Feb 2022 11:18:05 GMT

Who is your internet provider @dockrocks ? We're aware of one new ISP who has taken over an IP range that was previously in Russia. If you send me a DM with your BT ID, I can check our logs to see why you were blocked.

Re: LP205 error when in UK

DarrenDev — Fri, 11 Feb 2022 12:24:15 GMT

Thanks for the DM @dockrocks and the confirmation that you're with B4RN.

We haven't got the proper fix in place yet with our supplier, but we've put a temporary fix in place to make sure that B4RN customers can access our services until it's sorted. Can you please confirm that you're able to access it OK now?

Re: LP205 error when in UK

dockrocks — Fri, 11 Feb 2022 12:32:25 GMT

Hi Darren

I can watch the BT sport channels at present - so thanks very much.

Hugh