https://community.bt.com/t5/Archive-Staging/BT-Account/m-p/2219275#M1246856 <P>Hello,</P><P>I'm having problems renewing my BT Sport Monthly Pass. Any time I make a payment it gives me Error [100_07] and it says there has been a problem getting the product details. This prevents me from watching any channel included in the Pass.</P><P>Can you help, please?</P><P>&nbsp;</P> Sat, 05 Mar 2022 15:31:15 GMT giotheswan 2022-03-05T15:31:15Z https://community.bt.com/t5/Archive-Staging/BT-Account/m-p/2219275#M1246856 <P>Hello,</P><P>I'm having problems renewing my BT Sport Monthly Pass. Any time I make a payment it gives me Error [100_07] and it says there has been a problem getting the product details. This prevents me from watching any channel included in the Pass.</P><P>Can you help, please?</P><P>&nbsp;</P> Sat, 05 Mar 2022 15:31:15 GMT https://community.bt.com/t5/Archive-Staging/BT-Account/m-p/2219275#M1246856 giotheswan 2022-03-05T15:31:15Z https://community.bt.com/t5/Archive-Staging/BT-Account/m-p/2219278#M1246857 <P>Try phoning CS 150 who should be able to help</P> Sat, 05 Mar 2022 15:50:13 GMT https://community.bt.com/t5/Archive-Staging/BT-Account/m-p/2219278#M1246857 imjolly 2022-03-05T15:50:13Z https://community.bt.com/t5/Archive-Staging/BT-Account/m-p/2219280#M1246858 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/300822">@giotheswan</a>&nbsp;and welcome to our community.</P> <P>Sorry you're having a few problems renewing your monthly pass.&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/33">@imjolly</a>&nbsp;is correct but if customer services can't help post back and I'll be happy to lend a hand.</P> <P>Cheers</P> <P>David</P> Sat, 05 Mar 2022 16:06:17 GMT https://community.bt.com/t5/Archive-Staging/BT-Account/m-p/2219280#M1246858 DavidM 2022-03-05T16:06:17Z