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Error code vc019 on ps5

Kelly2612 — Tue, 08 Mar 2022 21:28:05 GMT

Just brought my husband a ps5 but we seem to be having issues viewing bt sports. It shows live for around 15-30 seconds then cuts out and displays error code vc019. We have done the reboot procedures but nothing has rectified it. I can see on this forum that its a common issue but I havent seen any recent solutions or updates. Any ideas?

Re: Error code vc019 on ps5

DarrenDev — Tue, 08 Mar 2022 21:41:18 GMT

Are you a Sky broadband customer @Kelly2612? If so, check out https://community.bt.com/t5/BT-Sport-on-TV-Online-player-or/VC-019-PS5-error/m-p/2215840#M31591

Re: Error code vc019 on ps5

Kelly2612 — Tue, 08 Mar 2022 22:34:51 GMT

Yes I am. I will have a look

Re: Error code vc019 on ps5

Kelly2612 — Tue, 08 Mar 2022 22:48:24 GMT

Sorry mean I'm not, I'm sky

Re: Error code vc019 on ps5

DarrenDev — Wed, 09 Mar 2022 06:57:46 GMT

So who is your broadband with?