https://community.bt.com/t5/Archive-Staging/Subscription/m-p/2139646#M1247487 <P>I am getting the BTP-115c error message and a message of IPC 6017 for individual channels.</P><P>My order email said to go to Now TV to register for that as part of package but it doesn’t recognize the email.</P><P>What should I do?</P> Sun, 07 Feb 2021 08:03:56 GMT Millward 2021-02-07T08:03:56Z https://community.bt.com/t5/Archive-Staging/Subscription/m-p/2139646#M1247487 <P>I am getting the BTP-115c error message and a message of IPC 6017 for individual channels.</P><P>My order email said to go to Now TV to register for that as part of package but it doesn’t recognize the email.</P><P>What should I do?</P> Sun, 07 Feb 2021 08:03:56 GMT https://community.bt.com/t5/Archive-Staging/Subscription/m-p/2139646#M1247487 Millward 2021-02-07T08:03:56Z https://community.bt.com/t5/Archive-Staging/Subscription/m-p/2139664#M1247488 <P>Hi <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/286989">@Millward</a>, welcome to the forum and thanks for posting. Sorry you are getting these error coded when trying to watch some channels. Have a look at <A href="https://www.bt.com/help/fix-your-bt-error-code-problem?adobe_mc_sdid=SDID%3D72FF78FA4D33DD36-47E471992B7C783C%7CMCORGID%3D0AA54673527831890A490D45%40AdobeOrg%7CTS%3D1612689690&amp;adobe_mc_ref=https%3A%2F%2Fwww.google.com%2F" target="_blank">Fix BT TV Errors </A>and see if that helps fix things for you.<BR /> If not post back and let us know if you are connected via Ethernet or adapters and what BT TV package you have and some of the channels affected.</P> <P>cheers</P> <P>John&nbsp;</P> <P>&nbsp;</P> Sun, 07 Feb 2021 09:32:37 GMT https://community.bt.com/t5/Archive-Staging/Subscription/m-p/2139664#M1247488 JohnC2 2021-02-07T09:32:37Z