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NOW TV Channels

Purseymc — Sun, 14 Feb 2021 09:16:16 GMT

I have just purchased a Now tv pass, but can't see the listed channels in my bt tv guide and can only access them through the app. This means I can't record programmes or see when the programmes I want to watch are on.

Are the channels only available through the app or should I be able to access them through the tv guide as well?

Re: NOW TV Channels

NigelB72 — Sun, 14 Feb 2021 10:02:10 GMT

Did you buy the pass through BT or direct from NowTV?

Re: NOW TV Channels

Purseymc — Sun, 14 Feb 2021 10:04:21 GMT

I bought the pass through BT

Re: NOW TV Channels

ney — Sun, 14 Feb 2021 10:33:25 GMT

Try doing a rescan of channels on your Youview box. Channels may show up after that.

Darren

Re: NOW TV Channels

Purseymc — Sun, 14 Feb 2021 10:41:07 GMT

Thank you, but I have already tried this and it hasn't worked, so far

Re: NOW TV Channels

Red_Snow — Wed, 17 Feb 2021 12:52:39 GMT

Probably tried already but have you attempted a software update in the settings?

I had this happen before and although technically I was on the latest firmware, the update checking did force a restart and the NowTV channels were then visible.

Re: NOW TV Channels

Purseymc — Wed, 17 Feb 2021 13:04:06 GMT

Thank you, I have tried this and unfortunately it didn't work