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Problems logging into NOW account

Bill2809 — Mon, 14 Jun 2021 07:49:17 GMT

Hi - can a mod please4 pm me as well as I am also having a problem getting to log in to Now tv for other de vices as Bt have used my old sky email address .just get an error page when trying to reset or get password .

many thanks

Problems logging into NOW account

wlbrown — Mon, 14 Jun 2021 07:49:30 GMT

Hope you get it sorted ,I gave up in the end it was alot of hassle trying to get it working ,its no cheaper than just going direct through Now tv app I think . Mods were very helpful but it is ridiculous that you cant use a sky email address .cant believe this hasn't been sorted .very poor by Bt ,back to sky for me when contract over as not been a patch on sky ,get what you pay for I guess.

Re: Problems logging into NOW account

RobbieMac — Mon, 14 Jun 2021 07:50:39 GMT

Hi @Bill2809

Welcome to the BT Community and thanks for your post.

I'm sorry for the problems you're having logging into your NOW account. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie