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Flexible TV - swapping packages

Hornbill — Fri, 01 Oct 2021 12:20:25 GMT

I'm on a BT TV flexible package deal which allows me to swap to another package every month during my contract if I wish.

My question is - when does the new package start? 1st day of the following month, or immediately, or a few days later, or when?

Grateful for any assistance on the matter.

Thanks

Re: Flexible TV - swapping packages

expectingtofly — Sat, 02 Oct 2021 13:54:36 GMT

@Hornbillwrote:
I'm on a BT TV flexible package deal which allows me to swap to another package every month during my contract if I wish.
My question is - when does the new package start? 1st day of the following month, or immediately, or a few days later, or when?
Grateful for any assistance on the matter.

Thanks

They start straight away on the same day, they sort out the cost at the next bill.

Re: Flexible TV - swapping packages

GarethPrice — Sun, 03 Oct 2021 11:17:34 GMT

Can one of the mods get someone at BT to give the swapping packages system a prod. I have been trying to change my tv package for 2 days now and all it does it take me to “specialised offers for you” page (which is broken as well)

(It is longer than 30 days since last changed)

Re: Flexible TV - swapping packages

Hornbill — Mon, 04 Oct 2021 08:38:19 GMT

Cheers, thanks.

Re: Flexible TV - swapping packages

Hornbill — Mon, 04 Oct 2021 08:39:27 GMT

Yes, I suspected there would be some issue or other, based on past experience of doing something online with BT!