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Missing BT Entertainment channels

Cyberdog — Sat, 13 Nov 2021 15:15:39 GMT

Hi,

I have paid for the BT entertainment package for a number of years. However recently I have noticed it is missing.

I have reset the channels and updated the software, to no avail. Despite still paying for the monthly I am also still paying monthly for the package.

Any help please.

Dave.

Re: Missing BT Entertainment channels

NigelB72 — Sat, 13 Nov 2021 16:17:49 GMT

Quite a few channels have left the legacy BT TV packs. You would have received notification about this

Re: Missing BT Entertainment channels

Cyberdog — Sat, 13 Nov 2021 16:22:30 GMT

Hi,
Will have to look further into this, as I am still paying the same amount for the package.

Thanks
Dave.

Re: Missing BT Entertainment channels

barnpiece — Sat, 13 Nov 2021 16:25:45 GMT

See this list: Channels leaving BT TV in 2021/22 | BT Help

Re: Missing BT Entertainment channels

zulu17 — Sat, 13 Nov 2021 21:04:59 GMT

@Cyberdog if on your BT Tv box you open Guide then press blue button then navigate to the right to SUBSCRIBED you should see the list of channels that form your current BT package subscription channels.

Re: Missing BT Entertainment channels

Cyberdog — Sun, 14 Nov 2021 10:26:58 GMT

We used to get channel Gold on 310. That channel has gone, but we are still paying for it.

Re: Missing BT Entertainment channels

barnpiece — Sun, 14 Nov 2021 14:09:13 GMT

If you stay on the Classic Entertainment legacy package, you'll lose ALL the subscribed channels by 17th January
(except AMC I think). All you'll have left for your subscription is the BT Player film library.

You'll get some of them back, together with a number of Sky channels (which are very like the Freeview channes) ,
if you move to the current NowTV based Entertainment package (plus you will now get Netflix too).

Richard