This topic

Digital Voice

Tudgy — Tue, 12 Jan 2021 13:11:27 GMT

An elderly relative has recently moved to a new build property. He has been told that he will need to become a digital voice customer.

The property has both ONT port and normal phone sockets (not sure if these are connected to anything). Is there any way he can just have a normal wired phone? He has no need for the required broadband and struggles to use the cordless style phones. Also, I've seen that digital voice is 0.20p per min.

Re: Digital Voice

Keith_Beddoe — Tue, 12 Jan 2021 13:45:48 GMT

@Tudgy

Welcome to this user forum.

There will be phone sockets fitted, but they would not be connected to the external network.

The BT Smart Hub 2 has a phone socket which can be used to plug in a normal phone, or could be extended so that a phone can be plugged into any of the extension sockets.

Phone calls are 20p a minute, even on normal copper phone lines, unless you add a calls package, which would normally work out much cheaper if you make a lot of phone calls.

Re: Digital Voice

CJT80 — Tue, 12 Jan 2021 14:23:58 GMT

@Tudgy

If the person has no need for the required Broadband, what happens if you try to order Landline only?

Re: Digital Voice

Tudgy — Tue, 12 Jan 2021 14:28:41 GMT

Thanks for the info, knowing we can plug the corded phone into the hub is a massive help. I will discuss a call package with BT too.

Re: Digital Voice

Tudgy — Tue, 12 Jan 2021 14:30:02 GMT

Thanks for the reply, we have just been told that there is no copper line to the property, just the fibre so no option for landline only.

Re: Digital Voice

licquorice — Tue, 12 Jan 2021 15:16:49 GMT

Hmm, I wonder how that squares with the USO for phone service.

Re: Digital Voice

Starwire — Wed, 13 Jan 2021 20:50:12 GMT

A while back there was mention at work that customers who didn’t want Broadband, just Voice only would get a 500k broadband service and VOiP via that.

Obviously they would still need a Hub though, regardless of whether they used the internet or not.

Not heard anything since though, like a lot of ideas they seem to die a death pretty quickly or are kept quiet until it’s rolled out.

I suppose that was one of the advantages to FVA, you didn’t have to have an OGEA Circuit in order or have an OFVA one.