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Landline went down Openreach engineer checked roadside cabinet but didn't phone the line to property

Evertonfc9 — Sun, 17 Jan 2021 10:46:54 GMT

Third Openreach engineer visited the property and checked the line feed to find a line spike in a BT underground distribution 63metres away, this way caused by corrosion of cable wire and repaired by 4th engineer.

Re: Landline went down Openreach engineer checked roadside cabinet but didn't phone the line to prop

Starwire — Sun, 17 Jan 2021 12:18:59 GMT

Thanks for info. 👍

Re: Landline went down Openreach engineer checked roadside cabinet but didn't phone the line to prop

Devon_Dave — Sun, 17 Jan 2021 21:42:57 GMT

Are you telling us what happened or are you looking for further advice?

Re: Landline went down Openreach engineer checked roadside cabinet but didn't phone the line to prop

Evertonfc9 — Mon, 18 Jan 2021 16:08:27 GMT

I was providing the story and how inefficient the Openreach process was in the beginning