This topic

Re: New Digital Voice home phone service on BT

Leapy — Fri, 05 Feb 2021 16:09:01 GMT

I have the option of Digital Voice, when I join BT and upgrade 😀 with either one colour or two monochrome HD phones.

However, I'm a bit confused as I currently have a pair of excellent BT 4600 cordless phones with (Call Guardian powered by trueCall) an answerphone, and great call blocking and filtering.😀 Would I loose the cordless phones with an answerphone, and great call blocking and filtering if I took this offer?

Re: New Digital Voice home phone service on BT

imjolly — Fri, 05 Feb 2021 16:15:09 GMT

No you can connect the 4600 base unit to the phone socket on the back of the SH2and then use the cordless phone with the existing your current base unit

Re: New Digital Voice home phone service on BT

Keith_Beddoe — Fri, 05 Feb 2021 16:17:15 GMT

@Leapy

The BT Supplied Smart hub 2 has a phone socket where you can plug in an existing phone system like the BT4600

Personally, I would avoid Digital Voice at the moment, unless there is no other option. An FTTP connection would require BT Digital voice.

Re: New Digital Voice home phone service on BT

Leapy — Fri, 05 Feb 2021 16:19:25 GMT

@imjolly Thank you for that information. 🙂

Does that mean that I'm better off not getting one (or two) of the new HD phones and just keeping and using, what I have already got?

Re: New Digital Voice home phone service on BT

imjolly — Fri, 05 Feb 2021 16:22:32 GMT

I have had digital voice for over a year and never once had any problems. It does give ability to make 2 calls at the same time assuming you have 2 DV handsetS. I do have a stable FTTC connection

Re: New Digital Voice home phone service on BT

Leapy — Fri, 05 Feb 2021 16:24:24 GMT

@Keith_Beddoe Thanks 🙂 Yes it would be FTTP, so I guess that forces me to go for the HD option and loose the BT 4600 awanerphone and call blocking features?

Re: New Digital Voice home phone service on BT

Keith_Beddoe — Fri, 05 Feb 2021 16:32:09 GMT

@Leapy wrote:

@Keith_Beddoe Thanks 🙂 Yes it would be FTTP, so I guess that forces me to go for the HD option and loose the BT 4600 awanerphone and call blocking features?

No it does not, you can plug your existing phone into the socket, as @imjolly has said.

Shown in green on this picture.

You do not have to use the special Digital Voice phones.

Re: New Digital Voice home phone service on BT

imjolly — Fri, 05 Feb 2021 16:29:32 GMT

As I posted just connect the 4600 base unit to phone socket on back of hub and then 4600phones

Re: New Digital Voice home phone service on BT

Chainsaw — Fri, 05 Feb 2021 16:45:58 GMT

I think you can also ask BT to send you a Digital Voice Adapter (DVA) which enables to still use you old phones but in a different room. You plug the DVA into a spare socket and then plug your old phones into that.

I think that's correct.

👍

Re: New Digital Voice home phone service on BT

imjolly — Fri, 05 Feb 2021 17:14:12 GMT

Be good if someone who has a DVA and used it posted how well it works

Re: New Digital Voice home phone service on BT

barnpiece — Fri, 05 Feb 2021 17:23:57 GMT

I have used a DVA with a phone pluged in, and the socket on the back of the Smart Hub 2 as well as the Digital Essential phones and they all work very well.

I did have an occasional problem early on when answering using a Digital Esential phone. Very rarely, the person on the other end could not hear me, but that seems to have been fixed now.

I have Fibre to the Cabinet (FTC).

Richard

Re: New Digital Voice home phone service on BT

imjolly — Fri, 05 Feb 2021 17:33:29 GMT

@barnpiece

Sorry you had the DVA connected to an extension socket and your standard phone connected to DVA and worked ok?

Re: New Digital Voice home phone service on BT

VeteranISPUser — Fri, 05 Feb 2021 18:45:07 GMT

@Leapywrote:
@Keith_Beddoe Thanks 🙂 Yes it would be FTTP, so I guess that forces me to go for the HD option and loose the BT 4600 awanerphone and call blocking features?

Hi @Leapy I have the BT Premium Phones with the contacts synced with my Outlook address book and Mobile phone and rely upon the nuisance call blocker. Unfortunately this is not available on the new Digital phones so I will opt for the Digital Voice Adapter https://www.bt.com/content/dam/bt/help/user-guides/Digital-Voice-Adapter-userguide.pdf

Re: New Digital Voice home phone service on BT

Chainsaw — Fri, 05 Feb 2021 18:53:37 GMT

Excuse my ignorance.

I thought Digital Voice was only available with FTTP, mainly because no copper wire is being used any more?

Or can DV be used over copper wires as well?

Cheers.

Re: New Digital Voice home phone service on BT

licquorice — Fri, 05 Feb 2021 19:27:01 GMT

Digital voice is just BT's version of VOIP, can be used over any medium.

Re: New Digital Voice home phone service on BT

Leapy — Fri, 05 Feb 2021 23:58:28 GMT

@VeteranISPUser Thanks 🙂

I'm running short of powerpoints and I see Digital Voice Adapter needs a powersource to work. Does this have to be a direct connection or can it run off an extrension lead?

Also, am I correct that if you dont have a call blocking phone, then with BTVOIP you should use Anonymous Caller Reject, which is an extra £6.50 per month? 😞

Re: New Digital Voice home phone service on BT

Gary_C — Sat, 06 Feb 2021 02:33:20 GMT

An FTTP connection does not necessarily require BT Digital voice, mine doesn't have it.

But , looking at the DVA, is it just a Wifi connected Voip device or must it be used with a BT HUB ?

Re: New Digital Voice home phone service on BT

barnpiece — Sat, 06 Feb 2021 08:33:14 GMT

I had the DVA plugged in to a mains socket upstairs with an old BT corded phone plugged in and it worked fine.

Re: New Digital Voice home phone service on BT

Hozz — Sat, 06 Feb 2021 12:24:24 GMT

Digital Voice can be used with either FTTP or FTTC.

The DVA can only be used with a BT Smart Hub but from my personal experience it works well and can be used with any phone.