https://community.bt.com/t5/Archive-Staging/BT-4000-Cordless-Handset-Advertising-on-phone-line/m-p/2142854#M1249224 <P>Hello, I have recently purchased a big button 4000 handset for my elderly father.</P><P>Every time he is on a call, he gets cut off from BT, with the same message of ‘please hold the line’, &nbsp;then advertising all of their call features?</P><P>can anyone help me put a stop to this please as it is very frustrating for him?</P><P>thanks</P> Thu, 18 Feb 2021 07:24:07 GMT RAB89 2021-02-18T07:24:07Z https://community.bt.com/t5/Archive-Staging/BT-4000-Cordless-Handset-Advertising-on-phone-line/m-p/2142854#M1249224 <P>Hello, I have recently purchased a big button 4000 handset for my elderly father.</P><P>Every time he is on a call, he gets cut off from BT, with the same message of ‘please hold the line’, &nbsp;then advertising all of their call features?</P><P>can anyone help me put a stop to this please as it is very frustrating for him?</P><P>thanks</P> Thu, 18 Feb 2021 07:24:07 GMT https://community.bt.com/t5/Archive-Staging/BT-4000-Cordless-Handset-Advertising-on-phone-line/m-p/2142854#M1249224 RAB89 2021-02-18T07:24:07Z