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Gigaset N300 & Smarthub 2 Digital Voice compatible ?

spile — Thu, 13 May 2021 07:08:32 GMT

Has anyone connected the Digital Voice port of the Smarthub 2 to the Gigaset N300?

I see no reason why it should not worth when I am switched over.

Gigaset N300 IP DECT/VoIP Base Station

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

jamesbuchanan66 — Sat, 15 May 2021 09:23:44 GMT

The phone port on the hub is for a standard cordless phone if you have Digital Voice enabled

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

spile — Sat, 15 May 2021 10:39:34 GMT

"The phone port on the hub is for a standard cordless phone if you have Digital Voice enabled"

So is it a standard PSTN port that will work with the Gigaset N300 IP?

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

gosforth — Sat, 15 May 2021 10:59:47 GMT

Why not use BT SH2 DECT base instead any cables from another DECT phone base?

I seen on forum, as someone was successful with connecting own, older DECT phones alongside BT Digital Voice provided handset, with using "password" 0000 when prompted to do so, after initiate "pairing" on SH2.

On My SH2, which is paired with DECT Digital voice handset, that standard phone connector is inactive at all, and don't do nothing at all.

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

spile — Sat, 15 May 2021 14:17:02 GMT

Why not use BT SH2 DECT base instead any cables from another DECT phone base?

Because I have a Gigaset N300 VOIP/DECT base station that provides VOIP and PSTN functionality. I wish to keep both lines. Currently one PSTN and one VOIP but when BT switch me over the PSTN will be BT's variant of VOIP.

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

imjolly — Sat, 15 May 2021 14:21:33 GMT

@gosforth

I have DV with 2 new handsets and connecting and old corded phone to the socket on back of SH2 works ok with dial tone

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

spile — Tue, 08 Jun 2021 06:22:46 GMT

I am pleased to report that the N300 can be connected to the pstn port on the SH2 and it functions as expected...

Digital Voice presented as fixed line on the Gigaset handset

VOIP lines presented on the Gigaset handset as expected

Even a BT digital phone works without conflict albeit and as expected for the BT Digital Voice line only.

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

RIC9380 — Tue, 08 Jun 2021 09:10:00 GMT

Just to add that I have a Gigaset DX800A set up which handles my BT Digital Voice, VOIP line and mobile calls all together very nicely.

RIC9380

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

Silversurfer106 — Mon, 16 Aug 2021 06:10:26 GMT

I have a gigaset 800 dx can you explain to me how to set it up to use with BT digital voice.

thank you

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

RIC9380 — Mon, 16 Aug 2021 17:53:58 GMT

Hi, SS106.

Have just seen this and am happy to explain my set up. I'm Fibre to the cabinet. Are you or Fibre to the premises?

RIC9380

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

Silversurfer106 — Wed, 18 Aug 2021 12:53:29 GMT

Fibre to cabinet, I thought Digital voice only works with BT phones ?

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

imjolly — Wed, 18 Aug 2021 13:20:32 GMT

just connect your phone to the phone socket on the back of the SH2 - you may need to remove the sticker.

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

RIC9380 — Wed, 18 Aug 2021 13:46:11 GMT

BT supplies its own DV handsets as they are specifically designed to work with the BT Smart Hub. Any relatively modern telephone should work if plugged directly into the phone socket at the back of the Hub. My Gigaset system works fine in tandem with the Digital Voice service i.e. the Gigaset slave handsets ring when a call comes through on my BT line but I cannot transfer a call taken on a Gigaset slave handset to a BT DV handset nor make internal calls between the two systems. I never imagined that I could. Some of the enhanced services that can be accessed via the BT DV handsets are obviously not available via the Gigaset handsets. That has never really been a problem for me. With the multi-line feature enabled, if I'm on a call all the other handsets ring I can decide whether to take the second call or not. Easier than Call Waiting and very often a boon when a talkative friend or relative won't shut up! I just say something like "it's my elderly mum calling so I have to go" even though it might be a cold call coming in!

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

chrispymo — Wed, 27 Oct 2021 16:04:24 GMT

> I am pleased to report that the N300 can be connected to the pstn port on the SH2 and it functions as expected...

> Digital Voice presented as fixed line on the Gigaset handset

> VOIP lines presented on the Gigaset handset as expected

> Even a BT digital phone works without conflict albeit and as expected for the BT Digital Voice line only.

If it does what you need then great. BUT - I suspect you now have 2x DECT networks with no handoff or contact sharing (albeit on the same number) and one of them has an analog part and may therefore be less clear.

You do though have an alternate VOIP provider. I assume BT DV is VOIP, (rather than proprietary), but they just are not enabling connections other than via the SH2.

The 'classier' way - which may not be what you want, so not necessarily better for you, would be to connect the Gigaset handsets direct to the SH2 with DECT pairing. Fully digital with possibly handoff and contact sharing (maybe), but I don't know if it works (I'm hanging out here to find out reports of success) - I binned my gigasets and an N300 when I ditched my landline. Sadly I'm trying to help out my mother on DV and working out how it all fits together.

Re: Gigaset N300 & Smarthub 2 Digital Voice compatible ?

spile — Fri, 29 Oct 2021 09:33:45 GMT

"The 'classier' way - which may not be what you want, so not necessarily better for you, would be to connect the Gigaset handsets direct to the SH2 with DECT pairing."

That is not going to work for my situation as I'd lose my non-BT VOIP connection.

I did try to pair the BT DV phone to the N300 base station as it was supposed to be DECT compatible but it did not want to connect so I gave up.

The Gagaset handsets work fine (basestation landline connection goes to SH2) and I can receive calls on my non-BT VOIP provider and the BT DV line. As before I select which line I want to use when making outgoing calls.

The only reason I keep the BT DV line is because outgoing calls are cheaper than my VOIP provider.

It's probably not ideal to have two DECT systems but I hung onto the BT DV phone for voicemail. Voicemail from NY non-BT VOIP comes as a WAV file email attachment.