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Next Generation of calling letter

chris2400 — Fri, 04 Jun 2021 17:59:40 GMT

I have recently received a letter from BT about the ‘next generation’ of calling. It tells me my phone line is going to be moved from the old copper network to the new Digital Voice network. Over a year ago I moved across to the new Super Fast Fibre (I understood this moved me from copper network to Fibre). Am I right in thinking this was for Broadband only and the letter is purely phone? I had assumed when I updated to SFF it was for phone and broadband.

Re: Next Generation of calling letter

licquorice — Fri, 04 Jun 2021 18:24:51 GMT

The letter is purely about telephony.

If you have full fibre to the house (FTTP) then currently your broadband is via the fibre but your voice service is via a copper cable. If you have fibre to the cabinet (FTTC) then your broadband is fibre to the cabinet and then copper to your house. Telephony is via the same copper cable to your house. With Digital Voice, telephony is provided via your broadband service regardless of how that is delivered.

Re: Next Generation of calling letter

NigelB72 — Fri, 04 Jun 2021 18:25:00 GMT

They're probably moving you over to digital voice.

Re: Next Generation of calling letter

licquorice — Fri, 04 Jun 2021 18:29:54 GMT

@NigelB72 wrote:

They're probably moving you over to digital voice.

There's a fair chance 😉

I have recently received a letter from BT about the ‘next generation’ of calling. It tells me my phone line is going to be moved from the old copper network to the new Digital Voice network.

Re: Next Generation of calling letter

chris2400 — Fri, 04 Jun 2021 18:55:18 GMT

Digital voice is mentioned in the letter. It's not a scam then. Thank you.

Re: Next Generation of calling letter

chris2400 — Fri, 04 Jun 2021 18:56:02 GMT

Thank you....