This topic

Digital Voice Migration - Rule of thumb between letter & activation

Caulkhead53 — Tue, 15 Jun 2021 19:56:57 GMT

Hi folks.

Anyone have any advice (if that is the word) on the time span of notification of DV migration & the 'big day'?

All geared up and nowwhere to go!

As a matter of interest I live in rural NI and our road is only one for miles with FTTP! Lucky aren't we? (Dont know why mind but not complaining)

Re: Digital Voice Migration - Rule of thumb between letter & activation

pippincp — Tue, 15 Jun 2021 22:30:20 GMT

As DV is a new service there is no rule of thumb as yet.

Re: Digital Voice Migration - Rule of thumb between letter & activation

glennbentley — Wed, 16 Jun 2021 13:15:06 GMT

I was wondering this too, I live in Coleraine NI and have a FTTP connection. I received a letter and email from BT last week saying my line was being changed over from copper to DV but that they'd be back in contact 'soon' regarding a switch over date. Was wondering how long from advice letter to the actual switch over?

Re: Digital Voice Migration - Rule of thumb between letter & activation

Caulkhead53 — Wed, 16 Jun 2021 19:22:13 GMT

I live between Kilrea & Portglenone. 😁

Re: Digital Voice Migration - Rule of thumb between letter & activation

Goliath7 — Thu, 17 Jun 2021 09:54:55 GMT

In my case based in Suffolk it was one week (7 days) between first notification by email and actual switch. Switch took place two days ago.

Re: Digital Voice Migration - Rule of thumb between letter & activation

glennbentley — Thu, 17 Jun 2021 09:59:11 GMT

Thanks, appreciate the reply.

Re: Digital Voice Migration - Rule of thumb between letter & activation

BAFlyer — Thu, 17 Jun 2021 10:16:49 GMT

Its been 10 weeks since I had letter informing me about moving to DV and its still not been done. So time scales do seem to be a erratic.

Re: Digital Voice Migration - Rule of thumb between letter & activation

Caulkhead53 — Fri, 25 Jun 2021 13:05:16 GMT

Had email last night, 24/06/21 to say migrating on 01/07/21.

Lets see how it goes.

Have both DV phone & Adapter!

Re: Digital Voice Migration - Rule of thumb between letter & activation

glennbentley — Fri, 25 Jun 2021 18:36:58 GMT

I got the exact same email and date of 1st July too. If you want it quicker, I was able to go in last night and change my activation date to today lol. Mine is currently in the process of changing over.

Re: Digital Voice Migration - Rule of thumb between letter & activation

Caulkhead53 — Sun, 27 Jun 2021 20:49:29 GMT

@glennbentley

Only just got this notification (Sunday 27th).

So how did it go? 😉

Re: Digital Voice Migration - Rule of thumb between letter & activation

glennbentley — Sun, 27 Jun 2021 20:53:33 GMT

@Caulkhead53 Changed my date over for activation on Friday past and it started changing over around 6pm and completed by about 9pm. All went well. No issues wiyh the transfer or setup thankfully.

Re: Digital Voice Migration - Rule of thumb between letter & activation

DavidM — Mon, 28 Jun 2021 10:20:53 GMT

That's great to hear @glennbentley . Thanks for letting us know.

Cheers

David

Re: Digital Voice Migration - Rule of thumb between letter & activation

Caulkhead53 — Thu, 01 Jul 2021 12:53:45 GMT

@glennbentley

@DavidM

Mine done yesterday (30th June) seems ok.

Used adapter to connect our house phones (4 - don't ask!) but VIP phone list has gone.

Have a fault request in but cannot see why it has gone?

Any views on this?