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BT Digital Voice

niagh01 — Mon, 28 Jun 2021 07:52:57 GMT

Hi, I have received confirmation my landline is going to be migrated from PSTN. I read that you can order an adapter which will allow your existing phones to work.

Can anyone in the forum advise if cordless phones will still work. I have 2 sets of Dect phones (base station plus 2 wireless making a total of 6 instruments), will all phones works if each base station is connected to an adapter

Re: BT Digital Voice

Keith_Beddoe — Mon, 28 Jun 2021 07:58:41 GMT

@niagh01

Yes, you can either plug them into the adapter, or plug them into the phone socket on the back of the BT Smart Hub 2, whichever is more convenient.

If your Smart Hub 2 is near your existing phone socket, then that would be the easiest point to use.

You can use just one adapter if you wish, and connect all the base units to that, if its easier.

Re: BT Digital Voice

niagh01 — Mon, 28 Jun 2021 08:58:06 GMT

Hi Keith, thanks for the prompt reply, when you mention you can plug the base station in to the back of the Home Hub 2, my connection from the base station has the plug which would have fitted into the NTE5A socket. I cant see a port in the Hub 2 to allow this connection.

Re: BT Digital Voice

imjolly — Mon, 28 Jun 2021 09:14:00 GMT

if you have the SH2 then remove the sticker on back for digital voice only and then connect there

Re: BT Digital Voice

Keith_Beddoe — Mon, 28 Jun 2021 11:39:06 GMT

@niagh01 wrote:

Hi Keith, thanks for the prompt reply, when you mention you can plug the base station in to the back of the Home Hub 2, my connection from the base station has the plug which would have fitted into the NTE5A socket. I cant see a port in the Hub 2 to allow this connection.

Its the green socket, remove any sticker. You must have the Smart Hub 2, to get Digital Voice, as that has the base station inside.

Re: BT Digital Voice

niagh01 — Mon, 28 Jun 2021 16:53:29 GMT

Hi Keith, I took a closer look, and yes mine was covered with black tape, I had not spotted it previously. Thanks for your help