https://community.bt.com/t5/Archive-Staging/1571-and-Digital-Voice/m-p/2169283#M1250974 <P>Having just moved over to Digital Voice we decided to take advantage of the 1571 answering service which is included in the package.&nbsp; So I replaced our old desk phone which has its own internal answerphone with a new BT Decor 2200 which has a 1571 button to call the BT service, which is supposed to light up when you have a message waiting.&nbsp; It does not light up - so we have no way of knowing from this phone that there is a message waiting for us.&nbsp; Has anyone else encountered this problem?&nbsp; And if it doesn't work on this phone, does that mean that all phones with a 1571 facility won't work with Digital Voice?&nbsp; (I know the new Advanced Digital Home phone does work OK, but I need the desk phone as well). So I've sent the new phone back and put back the old one.&nbsp; So much for progress.&nbsp; &nbsp;</P> Mon, 28 Jun 2021 13:20:38 GMT DavidSC 2021-06-28T13:20:38Z https://community.bt.com/t5/Archive-Staging/1571-and-Digital-Voice/m-p/2169283#M1250974 <P>Having just moved over to Digital Voice we decided to take advantage of the 1571 answering service which is included in the package.&nbsp; So I replaced our old desk phone which has its own internal answerphone with a new BT Decor 2200 which has a 1571 button to call the BT service, which is supposed to light up when you have a message waiting.&nbsp; It does not light up - so we have no way of knowing from this phone that there is a message waiting for us.&nbsp; Has anyone else encountered this problem?&nbsp; And if it doesn't work on this phone, does that mean that all phones with a 1571 facility won't work with Digital Voice?&nbsp; (I know the new Advanced Digital Home phone does work OK, but I need the desk phone as well). So I've sent the new phone back and put back the old one.&nbsp; So much for progress.&nbsp; &nbsp;</P> Mon, 28 Jun 2021 13:20:38 GMT https://community.bt.com/t5/Archive-Staging/1571-and-Digital-Voice/m-p/2169283#M1250974 DavidSC 2021-06-28T13:20:38Z https://community.bt.com/t5/Archive-Staging/1571-and-Digital-Voice/m-p/2169289#M1250975 <P>were you using the phone socket on the back of the SH2?</P> Mon, 28 Jun 2021 13:25:39 GMT https://community.bt.com/t5/Archive-Staging/1571-and-Digital-Voice/m-p/2169289#M1250975 imjolly 2021-06-28T13:25:39Z https://community.bt.com/t5/Archive-Staging/1571-and-Digital-Voice/m-p/2169290#M1250976 <P>Yes, it plugs in to the back of the router directly.</P> Mon, 28 Jun 2021 13:30:10 GMT https://community.bt.com/t5/Archive-Staging/1571-and-Digital-Voice/m-p/2169290#M1250976 DavidSC 2021-06-28T13:30:10Z