This topic

Digital Voice

robh66 — Sat, 03 Jul 2021 21:46:52 GMT

How quickly does the switchover take from analogue to digital, I've been on FTTP for just over a month.

I've had an email about my analogue phone service being switched off as well as a standard letter saying the same thing.

I've also taken up BT on their free VOIP handset which I've got & charged up. But I've heard nothing since.

Re: Digital Voice

pippincp — Sat, 03 Jul 2021 21:59:08 GMT

Give the FTTP team a ring, they should know when the switchover will happen. 0800 587 4787

Re: Digital Voice

spile — Sun, 04 Jul 2021 07:03:00 GMT

It took about three weeks from receiving the letter to being given a date.

Re: Digital Voice

BAFlyer — Sun, 04 Jul 2021 12:03:17 GMT

I don't think there is any standard for timescales. I had my letter 12 Weeks ago and also have one of the new free handsets but have now been told I'll get migrated when I'm "back on the list". So at some time I was on the "list" but have since been removed; sounds a bit chaotic to me.