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Digital Voice Adapter

capsticksbarn — Fri, 16 Apr 2021 17:40:42 GMT

Hi,

I have fttp installed. Just received a circular from BT informing me that Digital Voice will be activated shortly.

I also have a BT premium phone system which, I think, is not one of the new Digital phones. So, I guess I have two options: (a) connect phone system directly into smart hub 2, or (b) use an adapter to connect my phone system.

(a) above is not practical due to the siting of the hub.

(b) is my logical solution.

However, the circular states that I can order an adapter free of charge. In order to do this I will need a voucher code.

Where does one get the voucher code from?

Re: Digital Voice Adapter

imjolly — Fri, 16 Apr 2021 18:31:23 GMT

Try phoning the FTTP TEAM 08005874787 and they should be able to help

Re: Digital Voice Adapter

garyheaton85 — Tue, 06 Jul 2021 04:52:37 GMT

Sorry I know this is a late reply but try here http://bt.com/dvequipment

Re: Digital Voice Adapter

PaddyB — Tue, 06 Jul 2021 09:20:09 GMT

Hi @garyheaton85,

Welcome to the Community and thank you for posting that link.

That makes it easy for any other customers to check if you're eligible for the adapter.

Thanks,

Paddy