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Home phone - only one handset now works

RMT — Wed, 14 Jul 2021 20:24:01 GMT

I have just been transferred to wifi calling I did have 3 handsets, 2 downstairs and 1 up now the only one working is the one which is plugged into the router. Is there any way I can get them all to work, as if not I might as well scrap my home phone and just use my mobile. Any help would be much appreciated thanks

Re: Home phone - only one handset now works

Keith_Beddoe — Wed, 14 Jul 2021 20:29:16 GMT

@RMT

Ask BT for a Digital Voice adapter, and then plug your existing phones into that, instead of plugging them into your master socket where they must have been originally.

https://www.bt.com/help/user-guides/phones/digital-voice/digital-voice-adapter

It should be provided free.

Re: Home phone - only one handset now works

imjolly — Wed, 14 Jul 2021 20:34:17 GMT

Normally when moved to digital voice you get the choice of a free DV phone or a free adapter