https://community.bt.com/t5/Archive-Staging/Digital-Voice/m-p/2180049#M1252229 <P>just connect your existing phone which you use for the headset to the phone socket on the back of the SH2&nbsp; you may need to remove the sticker</P> <P>other solutions are in this post</P> <P><A href="https://community.bt.com/t5/Home-phone-including-Digital/Confusion-Digital-Voice-and-Old-Phones/td-p/2166388" target="_blank">https://community.bt.com/t5/Home-phone-including-Digital/Confusion-Digital-Voice-and-Old-Phones/td-p/2166388</A></P> Thu, 26 Aug 2021 12:34:48 GMT imjolly 2021-08-26T12:34:48Z https://community.bt.com/t5/Archive-Staging/Digital-Voice/m-p/2180038#M1252228 <P>So we've been swapped over to Digital voice after receiving a letter and then finally the phone line being cut off. We hadn't really understood what this meant so contacted BT and were sent two new digital home phones as the old ones don't work. I'm required to use a headset to take some calls as I work mainly from home. I'm unable to see any jacks available on these phones to connect my headset to and don't really know what the work around is for this. These phones are specific to this new digital voice upgrade. Any info would be greatly appreciated</P> Thu, 26 Aug 2021 11:35:22 GMT https://community.bt.com/t5/Archive-Staging/Digital-Voice/m-p/2180038#M1252228 l0tti3x 2021-08-26T11:35:22Z https://community.bt.com/t5/Archive-Staging/Digital-Voice/m-p/2180049#M1252229 <P>just connect your existing phone which you use for the headset to the phone socket on the back of the SH2&nbsp; you may need to remove the sticker</P> <P>other solutions are in this post</P> <P><A href="https://community.bt.com/t5/Home-phone-including-Digital/Confusion-Digital-Voice-and-Old-Phones/td-p/2166388" target="_blank">https://community.bt.com/t5/Home-phone-including-Digital/Confusion-Digital-Voice-and-Old-Phones/td-p/2166388</A></P> Thu, 26 Aug 2021 12:34:48 GMT https://community.bt.com/t5/Archive-Staging/Digital-Voice/m-p/2180049#M1252229 imjolly 2021-08-26T12:34:48Z