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Digital Voice telephones

Booley — Thu, 16 Sep 2021 18:22:32 GMT

Can customers only use BT Digital Voice telephones when we are forced to change to Digital Voice telephony? Where can we actually see the specification of these 'phones? If the 'phones do not connect through WiFi, how can we extend the range of DV phones for a large house?

Re: Digital Voice telephones

licquorice — Thu, 16 Sep 2021 18:31:08 GMT

You can use any cordless DECT handset but may not get the full feature set that you get with the BT phones. The range of DECT is much greater than wifi.

Re: Digital Voice telephones

Keith_Beddoe — Thu, 16 Sep 2021 18:41:36 GMT

@Booley

You can continue to use your existing phones, by plugging them into the phone socket on the back of the smart hub 2.

Re: Digital Voice telephones

Booley — Thu, 16 Sep 2021 19:01:15 GMT

Thanks. Good to know DECT has a greater range. I suppose this is going to be a case of 'suck it and see'.

Re: Digital Voice telephones

licquorice — Thu, 16 Sep 2021 19:03:15 GMT

Indeed so, you may be pleasantly surprised.

Re: Digital Voice telephones

Booley — Thu, 16 Sep 2021 19:03:41 GMT

@Keith_Beddoe - I have several existing home phones and several phone sockets around the house. Can I wire my existing BT main socket into the BT2 Hub? Will that work?

Re: Digital Voice telephones

licquorice — Thu, 16 Sep 2021 19:08:02 GMT

Yes, see this thread.

Re: Digital Voice telephones

Booley — Fri, 17 Sep 2021 06:17:32 GMT

Thanks for the link to the other thread. Very helpful. Will talk to the alarm co but expect they will have to use a SIM solution (at much higher cost) as otherwise cutting the power will disable the alarm.

Extraordinary that with this issue running for months BT are incapable of giving a straight answer to a simple question.

Re: Digital Voice telephones

Keith_Beddoe — Fri, 17 Sep 2021 06:41:01 GMT

@Booley wrote:

Thanks for the link to the other thread. Very helpful. Will talk to the alarm co but expect they will have to use a SIM solution (at much higher cost) as otherwise cutting the power will disable the alarm.

Extraordinary that with this issue running for months BT are incapable of giving a straight answer to a simple question.

What is wrong with using a UPS, its a much cheaper solution that changing the alarm system, which must also have its own backup battery anyway?

Something like the Cyberpower BR700ELCD-UK (about £81) is a possibility, and would allow all broadband kit to be plugged into it.

BT cannot be responsible for the mains supply to your property. The power feed from the exchange will not exist in future, as the equipment will be removed.