This topic

Is there anyway I can keep the phone line connected to my router and take the phone out of my room

williammoreland1 — Sat, 09 Oct 2021 15:06:19 GMT

Hey guys, I am sure you have heard and or using now the new changes that BT has implemented when it comes to phones in the household that phones need to be connected to the router now instead of an actual phone line which leaves me in a bit of a dilemma...

I live in a house with a family and they obviously need to use the phone which I don't really, but the router is in my room and I would like to keep it that way, but a phone will need to be connected to my router which lies the problem. I am a night owl and sleep pretty much during the day when the phone will be ringing a lot and will wake me up a lot which is gonna be a huge hassle.

I was wondering if anyone could give me some advice if there's a way that the phone will still be connected to my router, yet I won't be bothered with phone calls, I want them obviously to still come through in other areas of the household, but just not my room if that makes sense.

Is there anything I can do or get which can resolve this dilemma that I have? I know it may sound silly to most people, but I do need to get my beauty sleep as we all do, but getting phone calls in my room ain't gonna do that and I need the router in my room? Is there anyway this can be resolved, any help would be appreciated. Thanks!

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

licquorice — Sat, 09 Oct 2021 15:14:37 GMT

The phone doesn't need to connect physically to the router, it is a DECT (cordless) base station so the handsets can be anywhere.

When you get Digital voice, you will be supplied with either 2 basic or 1 advanced handset.

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

williammoreland1 — Sat, 09 Oct 2021 15:30:00 GMT

Thanks for the quick reply licquorice, I'm not sure I understand what you mean though, could you explain more please.

Me and my family had a time with it with BT today talking about all this and they apparently said that the phone does need to connect to the router which means there has to be a phone in my room unless we misunderstood them.

I think though we are getting a 2 basic set so does that explain anything to you, with what you said, how can I resolve this if I can that is? Thanks again!

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

imjolly — Sat, 09 Oct 2021 15:42:13 GMT

It is just like having a cordless phone. The hub is the base station and the phones connect to hub wireless over dect and therefore can be placed anywhere in your home with no need to be physically connected to hub

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

williammoreland1 — Sat, 09 Oct 2021 16:15:48 GMT

Oh I see now, thanks for explaining both of you.

I just hope the phones we will be getting from BT will be as you say they are and not some old phones where one of the phones has to connect to my router physically... which is not what I want as I explained...

I have one more question, these wireless phones, will they have some sort of charger with them where they can be charged so we don't have to worry about the battery life?

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

imjolly — Sat, 09 Oct 2021 16:19:26 GMT

The phones are new digital voice phone and each comes with a charging base unit so you can plug in anywhere in your home as dect should cover better than better than a WiFi signal

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

licquorice — Sat, 09 Oct 2021 16:29:04 GMT

It will be exactly the same as having any other normal cordless phone, just that the main base unit that you would normally have and connect to the phone line, is now built into the hub rather than a separate unit.

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

williammoreland1 — Sat, 09 Oct 2021 16:38:30 GMT

Sorry for the follow up guys, but my mum insisted that the phones will probably be the same according the girl who she was talking to from BT told her, so I am not sure if you are correct when it comes to this system that yous are talking about.

Which means I will have to connect one of the phones to my router, unless that's what happens when you get basic phones. I am hoping she was maybe wrong or my mum didn't understand the girl correctly what she was saying about it all.

All I know really is that we are getting a new hub coming along with phones so I am hoping you guys will be correct. It's all just theory I guess until the phones arrive on Tuesday...

If my mother is correct, is there even any way you can turn the phone that may be in my room down so I don't have to hear the ringing lol?

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

jac_95 — Sat, 09 Oct 2021 16:43:55 GMT

The Digital Voice phones connect wirelessly via the Smart Hub 2's DECT capability. If you've order a Digital Voice phone be that the essential or the advanced one with the built in Alexa featiure they connect to the Smart Hubs DECT capability.

What you can also do if you want to use a normal non-Digtal Voice phone is rather connecting the phone to the green phone port on the back of the Smart hub 2 is get a Digital Voice adapter that the normal phone base station plugs into and pair it to the BT Smart Hub 2 via it's DECT capability.

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

licquorice — Sat, 09 Oct 2021 16:44:27 GMT

We are correct, girl from BT is incorrect, which unfortunately, seems to be quite often the case.

@imjolly has Digital Voice and I can also assure you that the hub is a DECT base station and doesn't need to have a phone physically connected to it.

There is capability to physically connect a phone if you so wish, but it isn't a requirement.

Why ask the questions on the forum if you are not going to believe the answers?

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

jac_95 — Sat, 09 Oct 2021 17:02:58 GMT

There is another way. A long ethernet cable from the ONT/modem and move the Smart Hub 2 out the room or a long phone cable to plug the phone in from another room 😉

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

williammoreland1 — Sun, 10 Oct 2021 00:57:59 GMT

Sorry man, but I am just going with what my mum said as she was the one who spoke to the girl from BT earlier as she is the one who controls the packages we get.

I certainly hope that you are right. I guess we will find out on Tuesday when I get the hub and the phones through, if not I will look into what jac_95 said.

Thanks again for all your replies and for your help.

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

imjolly — Sun, 10 Oct 2021 08:14:51 GMT

I have digital voice and have had it for 18months. the hub is like a cordless phone base unit and the phones pair to the base so you can keep SH2 where it is normally placed and position your new phones anywhere in your home as dect gives better coverage than wifi.

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

Art_Nouveau — Tue, 12 Oct 2021 21:55:45 GMT

William, I think the DV phones you are waiting for can be placed anywhere within range of your Smart Hub 2 and require no cable because they communicate by radio. An 'ordinary' analog phone may be plugged into the green socket at the back of the SH2. The bottom line, I think, is that either type of phone usually has an option to silence the ringer.

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

lyntwynt — Fri, 19 Nov 2021 13:14:54 GMT

So the main phone does not have to be physically plugged into SH2? It will work via wifi? That is not what the engineer told me, I've got the kit but awaiting engineer to return next week to connect the new fibre cable which was laid to my house last week. Engineer said that the main phone would have to be plugged in to SH2, but any others will work remotely!

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

licquorice — Fri, 19 Nov 2021 13:29:10 GMT

Did you actually read the thread?

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

lyntwynt — Fri, 19 Nov 2021 14:38:53 GMT

Yes I did! But it does seem to contradict what the engineer told me. I am awaiting connection to fibre shortly, so to avoid irritating you further I will wait until that is done and then establish what works in practice.

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

garybs29 — Fri, 19 Nov 2021 14:41:10 GMT

I've been upgraded to DV & if you're using the DV handsets they don't need to be connected directly to the hub

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

licquorice — Fri, 19 Nov 2021 14:51:29 GMT

@lyntwynt wrote:

Yes I did! But it does seem to contradict what the engineer told me. I am awaiting connection to fibre shortly, so to avoid irritating you further I will wait until that is done and then establish what works in practice.

We know what works in practice, the help desk and engineers appear to be totally clueless. Why post on the thread if you don't intend to believe what your are told, did you expect to get a different answer to that already given and if so, which answer did you intend choosing?

The DV phones are DECT, not wifi, they do not need to be connected to the hub, they are cordless technology. If you wish, you can connect an old analogue phone directly to the hub.

Re: Is there anyway I can keep the phone line connected to my router and take the phone out of my ro

lyntwynt — Fri, 19 Nov 2021 15:01:12 GMT

Thanks. BT inform me that delivery of my phone/s is pending . I read somewhere that they have run out of stock. Meantime I hope to continue using my Panasonic DECT phones (KX-TG6823), although the engineer doubts that they will work with DV. If not, I suspect I will be without a phone temporarily. The irony here is that I did not request either full fibre or DV. They were discreetly packaged into my recent recontract! By now a BT squad has dug up my front lawn to lay new fibre cable, but it is not yet connected at my end. I am an OAP and my previous Halo deal serves my internet needs more than adequately.