This topic

Re: New Digital Voice home phone service on BT

Filosopher — Sun, 10 Oct 2021 09:11:14 GMT

Just took delivery of my Digital Voice handsets {essential} yesterday. I already have Smart Hub 2.

Registered the first handset and all up and running but won`t let me register the second, stuck on Press

the WPS button...worked for the 1st handset !

Re: Digital Phone connectivity to Hub

Filosopher — Sun, 10 Oct 2021 09:02:53 GMT

I have received 2 handsets for digital voice, registered the first but unable to register the 2nd handset .
Any one else got this problem?

Re: Digital Phone connectivity to Hub

licquorice — Sun, 10 Oct 2021 09:25:41 GMT

I have moved your posts to start a new thread where you are more likely to get help rather than lost in the noise of other threads that have a different problem.

Re: Digital Phone connectivity to Hub

imjolly — Sun, 10 Oct 2021 09:40:07 GMT

try going to hub manager then selecting phone number then reset base the try registering phone from same place with 'register handset'

Re: Digital Phone connectivity to Hub

Filosopher — Sun, 10 Oct 2021 10:02:00 GMT

Re: Digital Phone connectivity to Hub

Filosopher — Sun, 10 Oct 2021 11:21:14 GMT

Thanks, the solution was indeed the hub...just needed a reboot. I switched off, waited a few seconds and switched on again. Tried to register the second handset again and success. Many thanks for directing me to the hub.

Re: Digital Phone connectivity to Hub

Filosopher — Sun, 10 Oct 2021 11:25:35 GMT

Thanks, Imjolly, the hub was the solution...just needed a reboot!