This topic

How to connect a digital phone to a NEW Wi-Fi (previous one changed)

DR1403 — Mon, 22 Nov 2021 17:23:27 GMT

I have a digital voice handset which is connected to Wi-Fi. Needed to change the Wi-Fi, unsure how to connect the phone. There does not seem to be an obvious setting on the phone allowing me to do this, and when I press the WPS button on the Smart Hub 2, nothing pops up on the phone handset.

Solution or ideas welcomed!

Thanks

Re: How to connect a digital phone to a NEW Wi-Fi (previous one changed)

imjolly — Mon, 22 Nov 2021 17:24:22 GMT

DV phones connect to hub using DECT not wifi

Re: How to connect a digital phone to a NEW Wi-Fi (previous one changed)

Keith_Beddoe — Mon, 22 Nov 2021 17:25:52 GMT

@DR1403

The phones do not use Wi-Fi, they use DECT. You would have to pair the new phone with the DECT base station in the Smart Hub 2. There is nothing to do with the Wi-Fi settings.

Re: How to connect a digital phone to a NEW Wi-Fi (previous one changed)

DR1403 — Tue, 23 Nov 2021 22:39:29 GMT

Thanks Keith, now understood.
The issue was with one handset, it needed to be reset to factory settings to be able to re-connect with the Hub.

Re: How to connect a digital phone to a NEW Wi-Fi (previous one changed)

DR1403 — Tue, 23 Nov 2021 22:39:57 GMT

Thanks - The issue was with one handset, it needed to be reset to factory settings to be able to re-connect with the Hub.