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Call blocking with Digital Voice

grahamm1 — Tue, 14 Dec 2021 15:49:06 GMT

I have a BT "Premium Phone with Voice Control and answer machine with TrueCall technology". This has worked marvellously over the last few months in blocking unwanted calls.

Will it still work when I am switched to Digital Voice?

Re: Call blocking with Digital Voice

Keith_Beddoe — Tue, 14 Dec 2021 16:05:56 GMT

@grahamm1 wrote:

I have a BT "Premium Phone with Voice Control and answer machine with TrueCall technology". This has worked marvellously over the last few months in blocking unwanted calls.

Will it still work when I am switched to Digital Voice?

Yes, just plug it into the phone socket on the back of the smart hub 2.

Re: Call blocking with Digital Voice

imjolly — Tue, 14 Dec 2021 16:16:56 GMT

You need to make sure your existing phone answers call before the DV you need to go to MYBT then DV then manage and then set DV to answer at max number of rings so existing phone answers fist

Re: Call blocking with Digital Voice

grahamm1 — Tue, 14 Dec 2021 16:45:50 GMT

Thanks. I asked as I have read that sometimes Caller ID does not work with Digital Voice.

Re: Call blocking with Digital Voice

Keith_Beddoe — Tue, 14 Dec 2021 16:54:33 GMT

@grahamm1 wrote:

Thanks. I asked as I have read that sometimes Caller ID does not work with Digital Voice.

Yes, provided that you make sure that its enabled on the BT Digital Voice instructions.