https://community.bt.com/t5/Archive-Staging/unable-to-activate-a-new-SIM-card/m-p/2169693#M1255088 <P>I have ordered a nano SIM card for my new phone, the old one is a micro card. Arrived ok, when I went to activate it, system told me that order not been completed. Phoning 150 for help, was told problem had to be sent to a faceless, nameless back office for support. Apparently, the order cannot be cancelled or modified. Only bt would have such a system. I was told I would have to be patient and wait for this group to get round to my problem, hopefully I was told should be within a week!</P><P>Anyone have a suggestion on what I can do?</P> Wed, 30 Jun 2021 17:18:12 GMT peter1948 2021-06-30T17:18:12Z https://community.bt.com/t5/Archive-Staging/unable-to-activate-a-new-SIM-card/m-p/2169693#M1255088 <P>I have ordered a nano SIM card for my new phone, the old one is a micro card. Arrived ok, when I went to activate it, system told me that order not been completed. Phoning 150 for help, was told problem had to be sent to a faceless, nameless back office for support. Apparently, the order cannot be cancelled or modified. Only bt would have such a system. I was told I would have to be patient and wait for this group to get round to my problem, hopefully I was told should be within a week!</P><P>Anyone have a suggestion on what I can do?</P> Wed, 30 Jun 2021 17:18:12 GMT https://community.bt.com/t5/Archive-Staging/unable-to-activate-a-new-SIM-card/m-p/2169693#M1255088 peter1948 2021-06-30T17:18:12Z