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Family SIM - Inviting a family member

Chromedome73 — Tue, 13 Jul 2021 11:40:01 GMT

Hi,

Both my wife & I are on BT mobile, I've just ordered a new SIM for my son & put us on the Family SIM deal, how do I invite my wife to join us?

I can't see the wood for the trees on BT's website, I guess I'm missing it somewhere but have had to resort to a forum question about it.

Thanks for any help

Re: Family SIM - Inviting a family member

JohnC2 — Tue, 13 Jul 2021 15:36:31 GMT

Hi @Chromedome73, thanks for your post. Have a look at How Do I Invite Someone To Family Sim and you'll find the steps needed.

Cheers

John

Re: Family SIM - Inviting a family member

Chromedome73 — Tue, 13 Jul 2021 15:56:49 GMT

Hi John,

I have seen that page but dont understand :

To invite someone to join your plan, just go to www.bt.com/mymobile > and click Account Summary then scroll down to Manage your SIMs and Invite a SIM to your plan. You’ll need their surname, postcode and mobile number

I don't see Account Summary mentioned, this is why I am lost (or thick)

Re: Family SIM - Inviting a family member

JohnC2 — Tue, 13 Jul 2021 16:12:39 GMT

Hi @Chromedome73, thanks for getting back to me. I've not got Family Sim but have had a look at my mobile account and I think you may find it by clicking on the 'settings' option beside the cogwheel and 'Change Plan' options on the www.bt.com/mymobile screen.

Have a look at this and let me know how you get on.

cheers

John

Re: Family SIM - Inviting a family member

Chromedome73 — Wed, 14 Jul 2021 14:33:43 GMT

Hi @JohnC2 , I've had a look at that & it just seems to be the settings for Monthly Spend Cap, International Numbers & Parental Controls.

There is also :

Report your phone as lost or stolen

Don’t panic - we’ll get you back up and running as soon as possible.

Order a replacement SIM

If you’ve got a new phone or lost your SIM, we’ll send you a new one for free.

Transfer your number

If you’ve got a switching code from your old provider, please use it now.

Unlock a phone

Find out if you can unlock your device to use with us.

Switch to another provider

Find out how to switch to another provider.

Personalise your SIM

give your SIM a name