https://community.bt.com/t5/Archive-Staging/Voicemail-spool-icon-missing-when-messages-waiting/m-p/2173278#M1255188 <P>Phone is Sony Xperia Z5c and previously on ASDA mobile/EE the spool icon worked as expected.&nbsp;</P><P>After move to BT Mobile/EE it no longer works.&nbsp; I just get an SMS asking me to call 1571.&nbsp; Can anyone suggest a fix please ?</P> Wed, 21 Jul 2021 10:56:00 GMT gbrowne 2021-07-21T10:56:00Z https://community.bt.com/t5/Archive-Staging/Voicemail-spool-icon-missing-when-messages-waiting/m-p/2173278#M1255188 <P>Phone is Sony Xperia Z5c and previously on ASDA mobile/EE the spool icon worked as expected.&nbsp;</P><P>After move to BT Mobile/EE it no longer works.&nbsp; I just get an SMS asking me to call 1571.&nbsp; Can anyone suggest a fix please ?</P> Wed, 21 Jul 2021 10:56:00 GMT https://community.bt.com/t5/Archive-Staging/Voicemail-spool-icon-missing-when-messages-waiting/m-p/2173278#M1255188 gbrowne 2021-07-21T10:56:00Z https://community.bt.com/t5/Archive-Staging/Voicemail-spool-icon-missing-when-messages-waiting/m-p/2173804#M1255189 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/92442">@gbrowne</a>&nbsp; welcome back to the community and thanks for posting, I'm really sorry visual voicemail isn't available with BT mobile.</P> <P>Thanks&nbsp;<BR />Neil</P> Sat, 24 Jul 2021 18:39:35 GMT https://community.bt.com/t5/Archive-Staging/Voicemail-spool-icon-missing-when-messages-waiting/m-p/2173804#M1255189 NeilO 2021-07-24T18:39:35Z