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EE upgrade from BT Mobile

Si1 — Sat, 28 Aug 2021 10:57:07 GMT

I am being an offered an early upgrade option, which I am interested in. As well as BT Mobile, the offer says I can take advantage of EE offers. How does this work, can I upgrade through EE website, or do I go through BT Customer Servicez? ARE T accounts linked to EE?

Re: EE upgrade from BT Mobile

Andy005 — Sat, 28 Aug 2021 13:06:52 GMT

Hi @Si1

Call BT on 150 and upgrade through them. If you want to move to EE BT will do it all for you but you will have a separate account with EE as you're effectively moving companies.

Re: EE upgrade from BT Mobile

Anonymous — Tue, 31 Aug 2021 10:07:01 GMT

Just remember moving to EE means a new credit check as it’s a new contract.

BT will release you form The BT-M (fee free) contract and issue a PAC to move over to EE.

Re: EE upgrade from BT Mobile

ChrisB — Tue, 31 Aug 2021 11:20:15 GMT

You'll lose roaming in other parts of Europe too.