This topic

MMS charges

eajm40 — Wed, 27 Oct 2021 12:29:12 GMT

I see that I am being charged 40p for MMS messages but I cannot find anywhere in the BT site which states that MMS are charged differently from SMS. I have an unlimited data and calls plan but again cannot find anything to tell me that MMs is excluded from my plans? Where can I get this advice and is there a plan which includes MMS and SMS?

Re: MMS charges

imjolly — Wed, 27 Oct 2021 12:33:42 GMT

seldom are MMS included in a call package

https://www.bt.com/help/mobile/manage-service/what-s-included-in-my-bt-mobile-allowance-and-what-isn-t-

Re: MMS charges

eajm40 — Wed, 27 Oct 2021 12:40:37 GMT

Thank you for the information - most useful but it would have been helpful to people like me who are not that well informed about SMS MMS and the differences to have had that information up front when signing up for a plan.