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Mobile in Finland

Ourjack — Wed, 03 Nov 2021 12:28:54 GMT

I am visiting Finland with my adult son , our mobiles are on the same BT package, but his phone has not connected to the network here ?

So no calls or texts but he can connect to a local wifi , not no roaming data ?

Looking at my account it may want me to increase the spend cap but he has lots of data Tex and calls left in his allowence

His is a iphone 7

Any ideas please ?

Re: Mobile in Finland

imjolly — Wed, 03 Nov 2021 12:37:28 GMT

I think you need a spend cap above zero - have you tried

Re: Mobile in Finland

Ourjack — Wed, 03 Nov 2021 12:55:52 GMT

No , should not have to do that has he has loads of calls etc , but will move it to a £ 5 and try

Thanks

Re: Mobile in Finland

imjolly — Wed, 03 Nov 2021 13:19:20 GMT

I think you really need to have a positive spend limit to get the connection even though you may use your existing data and not actually spend anything

Re: Mobile in Finland

Ourjack — Wed, 03 Nov 2021 14:33:40 GMT

Re: Mobile in Finland

Ourjack — Wed, 03 Nov 2021 14:34:31 GMT

It's working, 🙂👍

Many many thanks Imjolly