This topic

Move to EE ?

clever_trevor — Mon, 29 Nov 2021 20:36:16 GMT

I am seeing & seems like a push to EE as less & less options on BT mobile, so I wonder if my assumptions & questions can be answered as not clear anywhere.

it does seem EE is more expensive but is not clear when clicking link to buy how to apply the discount as a BT BB customer ( or does this happen at checkout ) ?
and if on BT mobile with ‘BT sport’, I assume need to be added as smart add on at extra cost ( yet is included on £15+ sims ) ?
Then there is ‘BT mobile’ data fastest speed - when on EE ( essential plan ) - is this fastest 4G / 5G speed or capped ?
BT mobile still includes EU roaming but not EE ?
With BT BB Halo & BT mobile - if any BB outage then BT mobile set to unlimited data - is this the same if move to EE ?
then,
- is Wi-Fi calling & VoLTE included
- is Visual Voicemail enabled ?
- is Personal hotspot enabled ?
- can I get an esim ?
- is MMS msgs part of package

thanks

Re: Move to EE ?

Anonymous — Tue, 30 Nov 2021 20:21:41 GMT

I don't know the answer to all of your questions but below is some:

BT mobile still includes EU roaming but not EE: Oddly, Yes, at the moment.
With BT BB Halo & BT mobile - if any BB outage then BT mobile set to unlimited data - is this the same if move to EE: I’m pretty sure this is a no, only BT-M is mentioned.
then,

is Wi-Fi calling & VoLTE included: Yes
is Visual Voicemail enabled: Yes on iPhone
is Personal hotspot enabled: Yes
can I get an esim: Yes via the My EE app
is MMS msgs part of package: Not unless explicitly stated, unlimited messages generally refers to SMS only.

Re: Move to EE ?

clever_trevor — Tue, 30 Nov 2021 20:37:41 GMT

Hi - thank you - this is very helpful - I just need to know about any speed caps - as on BT Mobile is on ‘fastest’ and is really great - I get fantastic speeds.

Re: Move to EE ?

Anonymous — Tue, 30 Nov 2021 20:52:37 GMT

It looks like they have removed any reference to speed limits on the EE shop.

A long while ago they had capped speeds on certain 4G tariffs but since 5G they appear to have dropped off.

I've got a EE sim which I took out 2-3 months ago only unlimited data (no handset) and managed 395Mbps a few weeks ago.

Re: Move to EE ?

clever_trevor — Tue, 30 Nov 2021 21:37:36 GMT

Hi - thanks - and I also cannot find any details of a cap - so should be fine - on BT mobile I had speeds of 416 & 398 on 5G & 237 on 4G So very happy ( hence my concern regarding EE before switching ). Incidentally had 465 with Three but I find BT Mobile more consistent with high speeds where Three peaks slightly higher but not constantly. Thanks.

Re: Move to EE ?

Anonymous — Tue, 30 Nov 2021 22:23:50 GMT

If you order online you have 14 days to test the SIM before you port your BT mobile number over to the EE line.