This topic

Webmail not working?

Sue036 — Mon, 05 Jul 2021 14:35:46 GMT

Hi, my email has just stopped working on my PC - where I use webmail via the Chrome browser. It won't work using the EDGE browser either. It is still working on my iPhone.

Any ideas?

TIA,

Sue

Re: Webmail not working?

unwina — Mon, 05 Jul 2021 14:40:03 GMT

Yes its not working on anything using a browser see me comment in similar vain just before yours in the list.

its probably the main email browser tools rather than the offline tools that would be used by your mobile versions that are really sucking the data from below the webmail browser versions. Since its been struggling for few hours now and getting progressive worse i'd assume they are onto it but are not able to stabilise it.

Re: Webmail not working?

Sue036 — Mon, 05 Jul 2021 14:46:33 GMT

Ah, thank you, your post landed while I was typing mine (which took me a while as I was experimenting with EDGE at the same time)!

Seems to have sprung back to life now, so fingers crossed that it continues.

Re: Webmail not working?

NeilO — Mon, 05 Jul 2021 14:51:58 GMT

Hi Everyone,

Thanks for your posts, we're looking into this and will update you as soon as we can.

Thanks

Neil

Re: Webmail not working?

PaddyB — Mon, 05 Jul 2021 15:31:50 GMT

Hi @Sue036 and @unwina,

Thank you for posting. We believe the issue has been fixed. If you're still experiencing any issues, please post back to let me know?

Thanks,

Paddy

Re: Webmail not working?

Sue036 — Mon, 05 Jul 2021 15:38:41 GMT

It's looking good *fingers crossed* *touching wood*. Thanks!