https://community.bt.com/t5/Archive-Staging/Issues-with-email-client-authentication/m-p/2170951#M1256049 <P>Have you ticked the ' Authentication required' box in the client? Have you selected plain authentication rather than secure authentication?</P> Wed, 07 Jul 2021 15:20:10 GMT licquorice 2021-07-07T15:20:10Z https://community.bt.com/t5/Archive-Staging/Issues-with-email-client-authentication/m-p/2170948#M1256048 <P>I'm trying to login to email using apple mail / desktop email client but i keep getting error message:&nbsp; Can not authenticate to IMAP server: Access denied.</P><P>even though the username / password are correct.&nbsp;</P><P>&nbsp;</P><P>Works fine on my phone but not desktop.&nbsp;</P><P>&nbsp;</P><P>is BT restricting ip adresses?&nbsp;</P> Wed, 07 Jul 2021 15:15:50 GMT https://community.bt.com/t5/Archive-Staging/Issues-with-email-client-authentication/m-p/2170948#M1256048 Stevecowie 2021-07-07T15:15:50Z https://community.bt.com/t5/Archive-Staging/Issues-with-email-client-authentication/m-p/2170951#M1256049 <P>Have you ticked the ' Authentication required' box in the client? Have you selected plain authentication rather than secure authentication?</P> Wed, 07 Jul 2021 15:20:10 GMT https://community.bt.com/t5/Archive-Staging/Issues-with-email-client-authentication/m-p/2170951#M1256049 licquorice 2021-07-07T15:20:10Z