emails disappeared from inbox

Brianpl — Wed, 21 Jul 2021 21:25:35 GMT

All emails suddenly disappeared from inbox. I have contacted BT by phone and online chat with no resolution. Reading the threads here I see others have had same problem and have been helped by a moderator. Please can a moderator look into this for me. Thanks for any help.

Re: emails disappeared from inbox

RobbieMac — Thu, 22 Jul 2021 07:50:32 GMT

Hi @Brianpl

Welcome and thanks for your post!

I'm sorry to see your emails in your mailbox have disappeared. If they are deleted from the server then there would be no way we can retrieve them from here I'm afraid.

However, we can check this to find out exactly what happened. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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emails disappeared from inbox

Re: emails disappeared from inbox