This topic https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175215#M1256321 <P>Thank you for the info &amp; for solving the problem.&nbsp; I rarely use this site so am not familiar with what to do</P><P>Cheers</P> Sun, 01 Aug 2021 12:50:26 GMT tojo3 2021-08-01T12:50:26Z After sending an email to one of my contact groups replies accumulate under the one from the 1st to https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175115#M1256313 <P>When I send an email to one of my contact groups, replies accumulate under the first email response &amp; I have no idea how to a) stop this happening &amp; b) open the individual email to see the responses</P><P>Why this happens I don't know, it never used to&nbsp;</P><P>Any help gratefully accepted</P> Sat, 31 Jul 2021 13:52:10 GMT https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175115#M1256313 tojo3 2021-07-31T13:52:10Z Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175142#M1256314 <P>Click on the change view button near the top right and de-select Conversation view.</P> Sat, 31 Jul 2021 16:31:12 GMT https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175142#M1256314 licquorice 2021-07-31T16:31:12Z Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175173#M1256315 <P>Thank you, you've solved the mystery</P> Sun, 01 Aug 2021 06:35:54 GMT https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175173#M1256315 tojo3 2021-08-01T06:35:54Z Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175174#M1256316 <BLOCKQUOTE><HR /><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/261124">@tojo3</a>wrote:<BR /><P>Thank you, you've solved the mystery</P><HR /></BLOCKQUOTE><P>Yes,&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/85653">@licquorice</a>&nbsp;did indeed solve the problem but you have flagged your own post as the solution! Duh!</P> Sun, 01 Aug 2021 06:54:46 GMT https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175174#M1256316 Carlusha 2021-08-01T06:54:46Z Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175175#M1256317 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/130102">@Carlusha</a>&nbsp;</P> <P>I have changed it to&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/85653">@licquorice</a>&nbsp;</P> Sun, 01 Aug 2021 07:36:18 GMT https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175175#M1256317 Keith_Beddoe 2021-08-01T07:36:18Z Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175190#M1256318 Wasn't I supposed to - <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/85653">@licquorice</a> gave me the solution &amp; it solved it - so what was I supposed to do?<BR />I'm not familiar with the etiquette on this site so if someone wants to enlighten me feel free Sun, 01 Aug 2021 09:59:45 GMT https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175190#M1256318 tojo3 2021-08-01T09:59:45Z Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175191#M1256319 <P>Thank you</P> Sun, 01 Aug 2021 10:01:10 GMT https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175191#M1256319 tojo3 2021-08-01T10:01:10Z Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175192#M1256320 <P>The idea is that the post that gives the solution is marked as such so that anybody else with the same problem can easily find the solution without wading through the whole thread.&nbsp; </P> <P>It's not that important.</P> <P><span class="lia-unicode-emoji" title=":grinning_face_with_big_eyes:">😃</span></P> Sun, 01 Aug 2021 10:14:33 GMT https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175192#M1256320 licquorice 2021-08-01T10:14:33Z Re: After sending an email to one of my contact groups replies accumulate under the one from the 1st https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175215#M1256321 <P>Thank you for the info &amp; for solving the problem.&nbsp; I rarely use this site so am not familiar with what to do</P><P>Cheers</P> Sun, 01 Aug 2021 12:50:26 GMT https://community.bt.com/t5/Archive-Staging/After-sending-an-email-to-one-of-my-contact-groups-replies/m-p/2175215#M1256321 tojo3 2021-08-01T12:50:26Z