This topic

phishing@bt.com bounces

Jeff_C — Thu, 05 Aug 2021 13:36:31 GMT

I get numerous phishing emails pretending to be from BT.

I report them to phishing@bt.com

But since the beginning of the month this address has been bouncing.

How do I report phishing? Surely BT should be interested in protecting its reputation.

Re: phishing@bt.com bounces

gg30340 — Thu, 05 Aug 2021 13:40:47 GMT

Have a look at this link.

Solved: BT "phishing@bt.com" rejecting forwarded phishing ... - BT Community

Re: phishing@bt.com bounces

NeilO — Thu, 05 Aug 2021 13:51:52 GMT

Hi, @Jeff_C Welcome to the community and thanks for posting, I've just sent a test email to phishing@bt.com without an issue. What does the bounce-back message say?

Thanks

Neil

Re: phishing@bt.com bounces

Jeff_C — Thu, 05 Aug 2021 15:21:53 GMT

From: Email Administrator
Sent: 05 August 2021 14:11
Subject: Email System Error - Returned Email with Subject: FW: Your BT billing Refund status

We could not deliver your message as the email provider of the person you were trying to send to has rejected it. If you have tried to send to multiple people, we have listed the people who did not get the message below and the reason.

Your message was rejected by smtpb1.bt.com for the following reason:

5.5.0 550 5.7.1 Requested action not taken: message refused

The following recipients did not receive this message:

<phishing@bt.com>

Re: phishing@bt.com bounces

NeilO — Thu, 05 Aug 2021 15:25:00 GMT

Hi @Jeff_C Thanks for getting back to me, I raised this with the team responsible for the phishing@bt.com email inbox, they're aware of this problem and are investigating. I'm really sorry for any inconvenience caused.

Thanks

Neil

Re: phishing@bt.com bounces

Jeff_C — Sun, 15 Aug 2021 13:47:13 GMT

Thanks. Same problem again today though.